Kerry Fitzgerald
Salem,MA
Summary
Recent graduate student from William James College with a master of arts degree in counseling psychology. At my time spent during my Longsjo Middle School and Justice Resource Institute internships I have become skilled in child and adolescent counseling and treatment planning. I have learned how to enhance client outcomes through evidence-based techniques and strong rapport-building. I am committed to fostering personal growth and multicultural competence in therapeutic settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pet Care Professional
Professional Pet Services of Salem, LLC
01.2021 - Current
- Contributed to business growth by fostering strong relationships with clients leading to referrals and repeat bookings.
- Managed scheduling effectively to accommodate multiple appointments while ensuring adequate attention was given to each pet's needs throughout the day.
- Conducted intake assessments for new clients, gathering relevant information about each pet''s temperament, medical history, and preferences.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Clinical Counseling Intern
Justice Resource Institute
09.2024 - 05.2025
- Conducted thorough intake assessments to gather relevant information for accurate diagnosis and treatment planning.
- Developed strong working relationships with community resources, fostering a network of support for clients during their recovery process.
- Promoted family involvement in the therapeutic process through facilitating family therapy sessions or providing psychoeducation on mental health issues affecting their loved ones.
- Enhanced client progress by implementing evidence-based counseling techniques in individual therapy sessions.
- Participated in clinical supervision, actively seeking feedback from supervisors to enhance therapeutic skills and improve client outcomes.
- Maintained detailed case notes, documenting client progress and ensuring adherence to ethical guidelines and HIPAA regulations.
- Utilized trauma-informed care principles when working with clients who had experienced significant adverse life events, fostering a safe and supportive environment for healing.
- Provided psychotherapy incorporating cognitive-behavioral, client-centered and play-therapy to treat wide range of psychological problems in patients.
Clinical Counseling Intern
Longsjo Middle School
09.2023 - 05.2024
- Provided culturally sensitive counseling services, demonstrating respect for diversity and individual differences among clients.
- Engaged clients in goal-setting activities that fostered personal growth and promoted self-efficacy.
- Facilitated psychoeducational groups on topics such as stress management, coping skills, and emotional regulation.
- Contributed to a positive therapeutic environment by establishing rapport with clients and maintaining professional boundaries.
- Improved clients'' overall well-being by incorporating mindfulness and relaxation techniques into therapy sessions.
Education
Master of Arts - Counseling Psychology
William James College
Newton, MA06-2025
Bachelor of Arts - Psychology
Salem State University
Salem06-2023
Skills
- Child and adolescent counseling
- Individual and group therapy
- Outpatient and in home therapy services
- School counseling
- Play therapy techniques
- Dialectical behavior therapy
- Assessments
- Appointment scheduling
- Treatment Planning
- Sexual assault support
- Multicultural competence
- Teamwork and collaboration
Certification
- Child and Adolescents Needs and Strengths (CANS), MassHealth, Issued Sep 2024
- Adult and Pediatric First Aid/CPR/AED, American Red Cross, Issued Jan 2025
- Disaster Mental Health, American Red Cross, Issued Apr 2025
- Skills for Psychological Recovery (SPR), The National Child Traumatic Stress Network, Issued Apr 2025
- Psychological First Aid, The National Child Traumatic Stress Network, Issued Apr 2025
Timeline
Clinical Counseling Intern
Justice Resource Institute
09.2024 - 05.2025
Clinical Counseling Intern
Longsjo Middle School
09.2023 - 05.2024
Pet Care Professional
Professional Pet Services of Salem, LLC
01.2021 - Current
Master of Arts - Counseling Psychology
William James College
Bachelor of Arts - Psychology
Salem State University
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