Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kerry Frazier

Flowery Branch,GA

Summary

Dynamic leasing consultant and assistant manager at Carter-Haston, skilled in customer service and financial management. Successfully enhanced resident satisfaction through effective communication and strategic planning. Proven ability to lead teams and drive sales growth while maintaining high standards of service and compliance. Adaptable and results-oriented professional committed to excellence.


My goals are to utilize strengths in data entry and organizational experience to ensure accuracy and expediency in managing multi-million dollar assets/business. I am also looking to acquire a position where my excellence in customer service and detail-oriented standards will help exceed expectations for my industry.

Overview

10
10
years of professional experience

Work History

Leasing Consultanta/Assistant Manager

Carter-Haston
11.2019 - 07.2024
  • Engaged with residents, prospects, ownership representatives and vendors.
  • Managed regular communications through channels of email, phone, messengers and reporting systems.
  • Organized tours of the property and obtained leases with a sale and closing expertise. Managed leasing protocols including requested/received employment/rental verifications, and performing detailed analyzed screening procedures.
  • Completed all "new resident" procedures; such as generating leases and obtaining necessary documentation for move-ins, as well as organizing and procuring move-in appointments to ensure satisfaction of product and services.
  • Understood and upkept delinquency and communication standards to residents with communications such as "30 Day Letter" notifications to those late on rent and input payments. Assisted in PO/Invoicing management.
  • Continued communications and maintenance of the community; including generating violations, inspections, and fee notifications. Submitted work orders and followed up with residents. Assisted in managing schedules for preventative and fire safety maintenance. Created communications for resident events and marketing flyers.
  • Assisted property manager with payroll and scheduling of office and maintenance staff.
  • *Efficient in Microsoft Office, OneSite, Yardi, Blue Moon, Canvas and PosterMyWall.


Computer Teacher/Manager

Hall County Board of Education
08.2014 - 05.2018
  • Trained and developed students' skills in word-processing, spreadsheet and database programs.
  • Managed and motivated employees to be productive and engaged in work.
  • Assisted with the planning and execution of school-wide technology initiatives, supporting the integration of technology throughout all subject areas.
  • Accomplished multiple tasks within established timeframes.
  • Responsible for entering confidential student information into the computer system for 657 students. Ensured that only approved administration was provided access to said information.
  • Implemented new innovated computer programs. Trained all teachers how to navigate the programs.
  • Taught students, grades K-5, on different programs utilized by teachers to assist in their day-to-day classroom lessons.
  • Attended training seminars to remain up to date on the newer computer programs, and updates on existing programs.
  • Responsible for creating and implementing lesson plans for each grade level.
  • Aided all personnel.

Substitute Teacher

Hall County Board of Education
08.2014 - 05.2015
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
  • Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
  • Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
  • Provided a safe environment while implementing standardized lessons.
  • Assisted teachers during free time with students requiring one-on-one attention.

Education

Associate of Science - Healthcare Administration

University of Phoenix
Tempe, AZ
04-2010

High School Diploma -

Mount Vernon Christian Academy
Atlanta, GA
05-1989

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Team motivation
  • Task delegation
  • Goal setting
  • Conflict resolution
  • Workload management
  • Team building
  • Employee scheduling
  • Customer rapport
  • Recruiting and interviewing
  • Sales strategies
  • Policy enforcement
  • Strategic planning
  • Sales growth
  • Orientation and training
  • Financial management
  • Budgeting and finance
  • Negotiation
  • Consulting
  • Promotional planning
  • Corporate social responsibility
  • Multitasking and organization
  • Team collaboration
  • Strategic thinking
  • Scheduling and planning
  • Workplace safety compliance
  • Verbal and written communication
  • Adaptability and flexibility

Timeline

Leasing Consultanta/Assistant Manager

Carter-Haston
11.2019 - 07.2024

Computer Teacher/Manager

Hall County Board of Education
08.2014 - 05.2018

Substitute Teacher

Hall County Board of Education
08.2014 - 05.2015

Associate of Science - Healthcare Administration

University of Phoenix

High School Diploma -

Mount Vernon Christian Academy

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