Kerry Haynes
New Jersey,NJ
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
13
13
years of professional experience
Work History
Operating Room Scheduler
NYU Langone Hospitals
04.2014 - Current
- Answered telephone calls to offer information, answer questions, and direct calls to nursing staff and attendings.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Registered and verified patient records before triage with most up-to-date information.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Assisted with medical coding and billing tasks.
- Answered phone calls and messages for attending physician and medical facility, scheduling appointments, and handling patient inquiries.
- Received and routed laboratory results to correct clinical staff members.
- Prepared and processed patient referrals and transfer requests.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Administrative Secretary
Concorde Medical Group
02.2010 - 04.2014
- Responded to inquiries from callers seeking information.
- Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Created and updated records and files to maintain document compliance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
High School Diploma -
University of The State of New York
New York, NYAssociate of Applied Science - Nursing
College of Staten Island of The City University of New York
Staten Island, NY06.2025
Skills
- Medical Records Verification
- Medical Report Preparation
- Teamwork and Collaboration
- Procurement Procedures
- Financial Documentation
- Insurance Authorizations
- Calendar and Appointment Management
- Patient Database Maintenance
- Staff Leadership
- Surgical Procedures
- Current Medical Assistant Certification
- Organization and Time Management
Timeline
Operating Room Scheduler
NYU Langone Hospitals
04.2014 - Current
Administrative Secretary
Concorde Medical Group
02.2010 - 04.2014
High School Diploma -
University of The State of New York
Associate of Applied Science - Nursing
College of Staten Island of The City University of New York
Similar Profiles
JOANA ROCKSONJOANA ROCKSON
Patient Care Technician at NYU Langone HospitalsPatient Care Technician at NYU Langone Hospitals
Brittany SaladinoBrittany Saladino
Medical Assistant at NYU Langone Hospitals -CardiologyMedical Assistant at NYU Langone Hospitals -Cardiology
Melanie A. LeyMelanie A. Ley
Exercise Physiologist at NYU Langone HospitalsExercise Physiologist at NYU Langone Hospitals
Nadine IshakNadine Ishak
Registered Nurse at NYU Langone HospitalsRegistered Nurse at NYU Langone Hospitals
Ava SteckerAva Stecker
Retail Sales Associate at MOD StudioRetail Sales Associate at MOD Studio