Kerry Hersh

CICU Department Assistant

Piedmont Athens Regional Medical Center

11.1997 - 12.2023

Managed inventory of office supplies, reducing costs by tracking usage and identifying cost-saving opportunities.
Provided exceptional customer service by addressing concerns promptly and professionally, leading to increased satisfaction levels.
Ensured data confidentiality with strict adherence to company policies regarding sensitive information handling.
Maintained departmental personnel records and recorded adjustments and additions to keep updated files.
Collaborated with other departments to facilitate cross-functional projects for improved results.
Supported staff members through timely completion of administrative tasks, increasing overall productivity.
Maintained accurate records and databases, contributing to an organized department environment.
Served as a liaison between the department head and other staff members by relaying important messages accurately and promptly.
Aided in streamlining project workflows through meticulous organization leading to faster completion rates.
Organized files both physically and electronically, improving document accessibility for all team members.
Monitored inventory of departmental supplies and replenished items to enable normal operations.
Reviewed invoices for accuracy before submitting them for payment approval, ensuring proper allocation of funds within the department budget constraints.
Typed and distributed correspondence to internal and external partners to maintain good communications flow.
Assisted in the preparation of reports, presentations, and documents for a well-organized and professional image.
Contributed to budget planning by monitoring expenses and making recommendations for cost reductions where possible.
Performed data entry for targeted reports to facilitate dissemination of knowledge about departmental operations.
Coordinated meetings and events, ensuring smooth logistics and maximum attendance.
Streamlined office processes by implementing efficient organizational systems and procedures.
Implemented improvements to existing filing systems that resulted in easier access to essential information when needed.
Delivered regular updates on department progress through well-prepared presentations and reports, keeping higher-ups informed of ongoing activities.
Enhanced department communication with timely responses to inquiries and effective correspondence management.
Developed training materials for new hires, resulting in quicker onboarding times and increased employee competency levels.
Assisted in managing schedules for senior team members which led to better time utilization across multiple projects.
Obeyed sensitive and confidential report and presentation guidelines to comply with government regulations.
Increased customer service success rates by quickly resolving issues.
Performed wide-ranging administrative, financial and service-related functions.
Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
Proofread and edited documents for accuracy and grammar.
Volunteered to help with special projects of varying degrees of complexity.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Completed daily logs for management review.
Followed detailed directions from management to complete daily paperwork and computer data entry.
Developed and implemented strategies to streamline office operations.
Trained and supervised employees on office policies and procedures.
Remained solutions-oriented in face of complex problems to assist management and overall business direction.
Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Drafted common document templates to reduce time spent creating documents from scratch.
Managed data and correspondence to secure information across complex landscapes of organizational departments.

Summary

Overview

Work History

CICU Department Assistant

Education

Associate of Applied Science - Health Administration

Skills

Timeline

CICU Department Assistant

Associate of Applied Science - Health Administration

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