Kerry Hollowell
Naples
Summary
Professional Summary
Results-driven professional with a strong track record of nurturing and inspiring teams, fostering collaboration, and building meaningful connections with colleagues and customers. Adept at driving excellence in operations through creativity, innovation, and a people-centric approach. Skilled in effective communication, organizational management, and problem-solving, with a proven ability to multitask in fast-paced environments. Background includes experience in retail, digital marketing, and personal coaching, providing a well-rounded foundation in customer service, sales, and strategic planning. Seeking to transition into an office administrator role to leverage transferable skills in organization, leadership, and operational efficiency to make a valuable contribution to a dynamic team.
Overview
12
12
years of professional experience
Work History
Retail Sales Associate
Simply Natural Women's Clothing Boutique
01.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Digital Marketing Specialist
Self Employed
01.2020 - 01.2024
- Developed digital marketing strategies by creating and implementing plans to reach and engage target audiences.
- Created reports on digital marketing efforts using analytics tools to track and measure digital marketing success for management.
- Managed digital projects from initial concept through final implementation and live monitoring.
- Created social media content with innovative brand messaging to support new product launches.
Assistant Manager
J. Jill Stores
06.2022 - 02.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed strategy to increase sales and drive profits.
Sales Associate
Simply Natural Women's Clothing Boutique
12.2018 - 02.2022
- Listened to customer needs and desires to identify and recommend optimal products.
- Prepared merchandise for sales floor by pricing or tagging.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Engaged with customers to effectively build rapport and lasting relationships.
Certified Personal Trainer and Health Coach
Self Employed
02.2013 - 05.2020
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Monitored proper execution and form of clients and adjusted positions to improve results and safety.
- Designed specific workout systems for individual clients based on performance ability.
Education
No Degree - Real Estate License
Larson Educational Services
On-line05-2024
No Degree - Digital Marketing
USF
Tampa05-2023
Certified Personal Training
NASM
02.2016
Certified Holistic Health Coach
The Institute of Integrative Nutrition
2013
Skills
- Inspiring Team Leader
- Excellent communication skills
- Retail Management
- Sales team training
- Relationship building
- Sales and Business Acumen
- Customer Inquiries
- Store Operations
- Team Collaboration
- Attention to Detail
- Customer Acquisition
- Interpersonal and written communication
Timeline
Retail Sales Associate
Simply Natural Women's Clothing Boutique
01.2023 - Current
Assistant Manager
J. Jill Stores
06.2022 - 02.2023
Digital Marketing Specialist
Self Employed
01.2020 - 01.2024
Sales Associate
Simply Natural Women's Clothing Boutique
12.2018 - 02.2022
Certified Personal Trainer and Health Coach
Self Employed
02.2013 - 05.2020
No Degree - Real Estate License
Larson Educational Services
No Degree - Digital Marketing
USF
Certified Personal Training
NASM
Certified Holistic Health Coach
The Institute of Integrative Nutrition
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