Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Kerry Jones

Kerry Jones

Corona,NY

Summary

Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Compassionate Case Manager experienced in shelter and drop in center environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Case Manager

WIN
07.2023 - 09.2023
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Developed and implemented safety plans for clients at risk of harm to provide protection.
  • Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
  • Participated in regular professional development opportunities to stay current on best practices within the field of case management.
  • Evaluated program effectiveness continually through data analysis and outcome measurement metrics.
  • Spearheaded fundraising efforts to support social and community service initiatives.
  • Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
  • Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
  • Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
  • Liaised with social worker to expedite financial assistance not covered by insurance.
  • Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
  • Researched best practices and developed strategies to improve program outcomes.
  • Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.

Case-worker

CAMBA
05.2020 - 05.2022
  • Facilitated group therapy sessions to help clients develop coping skills and improve communication.
  • Collaborated with other professionals to plan and coordinate care for clients.
  • Conducted home visits to assess living environment and provided appropriate referrals.
  • Conducted thorough assessments to determine client eligibility for various programs and services.
  • Implemented community outreach programs to promote mental health awareness.
  • Established trusting relationships with clients, fostering open communication and rapport building.
  • Collaborated with multidisciplinary teams for improved client outcomes and coordinated care.
  • Advocated for client rights and represented client interests at administrative hearings.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Case Manager

House Of Prayer
02.2018 - 04.2019
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Developed and implemented safety plans for clients at risk of harm to provide protection.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Skilled at working independently and collaboratively in a team environment.
  • Applied effective time management techniques to meet tight deadlines.
  • Monitored program performance and outcomes for successful delivery of services.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Learned and adapted quickly to new technology and software applications.
  • Paid attention to detail while completing assignments.
  • Analyzed trends and data to inform decision-making and program development.
  • Facilitated individual and group sessions to promote positive behavior change for clients.
  • Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
  • Conducted outreach activities to engage local stakeholders in programs.
  • Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
  • Utilized grant writing skills to secure additional program funding.
  • Coordinated with community stakeholders for successful implementation of social and community service initiatives.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
  • Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
  • Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
  • Evaluated program effectiveness continually through data analysis and outcome measurement metrics.
  • Spearheaded fundraising efforts to support social and community service initiatives.

Welder

Tradesman International
10.2012 - 02.2019
  • Inspected welds for accuracy and conformance to specifications.
  • Developed customized welding techniques for unique materials, optimizing fabrication processes.
  • Monitored and documented soldering results.
  • Inspected parts and components for defects in soldering process.
  • Selected and operated shielded metal arc and gas metal arc welding equipment.
  • Bolted, clamped and tack-welded parts to secure components prior to welding.
  • Operated hoists, cranes, and power tools to dismantle equipment to find and remove defective parts.
  • Troubleshot technical issues during the welding process, minimizing downtime on projects.
  • Contributed to cost savings initiatives by identifying opportunities for process improvements within the company''s fabrication operations.
  • Mentored junior welders, sharing knowledge to enhance their skill sets and career development.
  • Reduced workplace accidents through strict compliance with safety regulations and guidelines.
  • Prepared welding equipment to perform advanced welding work.
  • Optimized material usage by accurately measuring and cutting required components prior to welding.
  • Assisted in blueprint reading and interpretation for accurate alignment of parts during assembly process.
  • Cleaned material surfaces to remove dirt or excess acid using chemical solutions, wire brushes and grinders.
  • Prepared for assembly by positioning, aligning and securing parts using tools such as jigs and vises.
  • Maintained safety by wearing protective equipment, staying alert and following procedures.
  • Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
  • Inspected pieces for defects, measured, and checked with straightedges or templates for compliance with specifications.
  • Conducted thorough inspections of welds to ensure adherence to industry standards and codes.
  • Fabricated shop parts directly from blueprints.
  • Welded various connections with high-quality final results.
  • Strengthened client relationships by delivering consistent, high-quality workmanship on all projects.
  • Utilized blueprints and diagrams to compare finished products against design specifications.
  • Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
  • Completed welding projects using gas tungsten arc, gas metal arc, flux-cored arc, plasma arc, and shielded metal arc equipment.
  • Salvaged and rebuilt parts to achieve cost savings and reduce waste.
  • Suggested improvements to soldering process to increase efficiency.
  • Cut, grinded and bent edges of materials to be joined for snug fit using power grinders and hand tools.
  • Increased production efficiency with expert time management skills and adherence to project deadlines.
  • Proactively addressed potential hazards or equipment malfunctions before they escalated into serious problems.
  • Enhanced welding quality by following precise welding procedures and maintaining proper equipment settings.
  • Participated in continuous professional development training sessions to stay current on industry trends and best practices in the field of welding.
  • Delivered high-quality customer service as a reliable and skilled welder, contributing to positive company reputation and repeat business.
  • Avoided warping, shrinkage, and distortion by carefully controlling welding processes.
  • Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
  • Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
  • Inspected welds and checked critical measurements to meet specifications.
  • Collaborated with team members for seamless project execution, improving overall productivity.
  • Welded in flat, horizontal, vertical, and overhead positions.
  • Developed welding processes to improve coherence, accuracy and precision of welds.
  • Managed inventory levels of consumable supplies efficiently ensuring timely replenishment while reducing excess stock.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Identified issues, analyzed information and provided solutions to problems.

Genera; Manager

Cold Stone Creamery
08.2016 - 01.2019
  • Developed and maintained relationships with customers and suppliers through account development.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Formulated policies and procedures to streamline operations.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Collaborated with cross-functional teams to develop innovative solutions.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Interacted well with customers to build connections and nurture relationships.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Learned and adapted quickly to new technology and software applications.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid attention to detail while completing assignments.
  • Proven ability to develop and implement creative solutions to complex problems.

Education

High School Diploma -

Bunkie Magnet High School, Bunkie, LA
05.2012

Skills

  • MS Office
  • Family Education
  • Data Analysis
  • Onsite facility tours
  • Organization and Multitasking
  • Positive Attitude
  • Family Education Programs
  • Client meetings
  • Court Mandated Reporter
  • Documentation And Reporting
  • Certified in CPR/AED
  • Budget Administration
  • Client Needs Assessments
  • Staff Management
  • Patient Management
  • Care Coordination
  • Performance Tracking
  • Patient Assessment
  • Resource Management
  • Program Development
  • Community Outreach
  • Crisis Intervention
  • Decision-Making
  • Community Resources
  • Social Work
  • Annual Case Reviews
  • Client Advocacy
  • Resource Identification
  • Indirect Patient Care
  • Service planning
  • Patient Assessments
  • Health History Documentation
  • Case Needs Assessment
  • Proficient in [Software]
  • Stakeholder Collaboration

Affiliations

  • Pace University

Timeline

Case Manager - WIN
07.2023 - 09.2023
Case-worker - CAMBA
05.2020 - 05.2022
Case Manager - House Of Prayer
02.2018 - 04.2019
Genera; Manager - Cold Stone Creamery
08.2016 - 01.2019
Welder - Tradesman International
10.2012 - 02.2019
Bunkie Magnet High School - High School Diploma,
Kerry Jones