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Kerry King
Louisville,KY
Summary
Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.
Overview
19
19
years of professional experience
Work History
Operations Specialist
ORBIS
Louisville, Kentucky
02.2026 - 08.2026
- Coordinated with production and shipping teams on customer order updates.
- Tracked supply requests and resolved routine service issues for clients.
- Reviewed inventory records in ERP systems for reusable packaging materials.
- Supported ORBIS packaging operations with order processing and daily workflow checks.
- Prepared documents for outbound freight and plant distribution activities.
- Updated data entries in SAP for inventory, orders, and delivery status.
Quality Control Technician
UPS
Louisville, KY
07.2025 - 05.2026
- Inspected incoming materials for quality issues across company production operations.
- Verified finished products against company specifications and inspection checklists.
- Recorded defect findings in company quality control logs.
- Calibrated inspection tools and gauges before daily checks.
- Reported nonconforming parts to supervisors and production teams.
- Followed company safety rules during routine inspection tasks.
- Assisted coworkers with quality standards and proper inspection methods.
Project Coordinator/Mailroom Liason
JPMORGAN
Louisville, KY
01.2024 - 04.2025
- Coordinated project schedules and maintained timelines across cross-functional teams.
- Tracked project tasks, deadlines, and deliverables using shared trackers.
- Coordinated with internal departments as well as external vendors to ensure successful completion of tasks.
- Resolved routine project issues and escalated risks to management.
- Organized project documents, files, and status reports for easy access.
- Assisted with planning meetings and workflow improvements for ongoing projects.
- Provided direction, guidance and support to team members throughout the duration of projects.
- Assessed, monitored and reported on work progression.
- Generated weekly, monthly, quarterly reports summarizing key performance indicators.
Sales Development Representative
AmeriSave Mortgage Corporation
Louisville, Kentucky
02.2020 - 12.2023
- Executed cold calls, social media and other digital strategies to acquire customers.
- Qualified prospects using CRM records and loan application details.
- Set appointments to present solutions to prospective customers.
- Scheduled appointments with licensed loan officers for borrower consultations.
- Developed relationships with existing customers to increase sales opportunities.
- Explained mortgage options, rates, and basic lending requirements.
- Updated pipeline notes and lead statuses in sales systems.
- Tracked progress against goals using CRM software programs such as Salesforce.
- Collaborated closely with colleagues from different departments on cross-functional projects.
Manufacturing Technician
Ford Motor Company
Louisville, KY
02.2016 - 12.2019
- Maintained Ford Motor Company production equipment and supported line operations.
- Troubleshot mechanical issues on assembly equipment and returned systems to service.
- Performed preventive maintenance on tools, machines, and conveyor systems.
- Performed machine set-up activities prior to start up of production run.
- Used hand tools, power tools and measurement devices to perform production operations.
- Used blueprints and work instructions to complete precise repairs.
- Inspected parts for defects using gauges, calipers, and visual standards.
- Conducted quality checks on finished products to ensure accuracy.
- Trained on safety procedures and followed plant compliance requirements.
- Assisted in training other technicians on proper use of equipment and safety protocols.
- Maintained a clean work area by disposing of waste materials properly.
Audit Analyst
Cotiviti Healthcare
Louisville, Kentucky
10.2014 - 12.2015
- Reviewed healthcare claims data for audit accuracy and compliance requirements.
- Analyzed provider records using Cotiviti audit tools and tracking systems.
- Reviewed financial statements and documents to ensure accuracy of data.
- Prepared audit files following healthcare payment integrity procedures.
- Applied audit guidelines to validate medical billing information.
- Investigated claim discrepancies and documented findings for review teams.
- Communicated with internal teams on audit questions and case status.
- Monitored claim patterns to support recovery and overpayment identification.
- Maintained detailed records for Cotiviti healthcare audit operations.
- Assessed internal controls, identified deficiencies, and recommended corrective actions.
Billing and Enrollment Specialist
Humana
Louisville, KY
08.2013 - 09.2014
- Processed Humana member enrollment applications and coverage changes.
- Reviewed Medicare and Medicaid enrollment documents for accuracy.
- Verified eligibility data against health plan records.
- Updated member records in enrollment systems and databases.
- Resolved enrollment issues with members and internal teams.
- Explained Humana plan options and enrollment requirements to callers.
- Handled new enrollments by entering customers' data and reviewing information.
- Reviewed applications for accuracy before submitting them for approval.
- Coordinated with billing, claims, and service departments on account updates.
- Audited enrollment files for compliance with Humana policies.
- Coordinated with other departments to ensure timely processing of admission applications.
Senior Administrative Coordinator
Red Door Property Management
Louisville, KY
12.2007 - 07.2013
- Managed office calendars, meetings, and daily administrative workflows.
- Coordinated tenant correspondence and lease documentation for Red Door Property Management.
- Processed invoices, payments, and property management records.
- Answered calls and resolved resident and owner inquiries.
- Scheduled maintenance requests and tracked vendor service appointments.
- Prepared reports, files, and correspondence for management review.
- Supported property managers with lease renewals and move-in paperwork.
- Maintained organized records for apartments, vendors, and office operations.
- Monitored inventory levels of office supplies and placed orders when necessary.
- Created purchase orders for internal departments using established guidelines.
- Assisted in coordination, direction and fulfillment of special projects.
- Acted as liaison between departments on behalf of executive staff members.
- Compiled monthly statistical reports for management review.
Education
Project Management Diploma - Project Management
University of Louisville
Louisville, KY 03.2017 - 05.2017
Marion C. Moore Traditional School
Louisville , KYSome College (No Degree) - Business Administration And Management
Brown Mackie College
Louisville , KYSkills
- SAP data entry
- ERP inventory control
- Order processing
- Inventory management
- Delivery tracking
- Freight documentation
- Supply chain coordination
- Project management
- Operations coordination
- Process improvement
- Time management
- Business forecasting
- Risk mitigation
- Audit reporting
- Budget management
- Resource allocation
- Analytical thinking
- Quantitative skills
- System development
- Effective communication
- Cross-functional communication
- Team building
- Conflict resolution
- Stakeholder management
- Attention to detail
- Problem solving
- Operational efficiency
- Planning and coordination
- Multitasking
- Interpersonal skills
- Customer service
- Artificial intelligence applications
- Artificial intelligence optimization
- Artificial intelligence concepts
- Microsoft Excel
- Data entry
- Motivation strategies
- Personal development
- Team Training
- Team bonding
- Organizational development
- Project restructuring
- Performance management
- Financial analysis
- Adaptability
- Team bonding
- Team Training
Accomplishments
- International Business award 2021
- Men of Quality Leader 2006
Timeline
Operations Specialist
ORBIS
02.2026 - 08.2026
Quality Control Technician
UPS
07.2025 - 05.2026
Project Coordinator/Mailroom Liason
JPMORGAN
01.2024 - 04.2025
Sales Development Representative
AmeriSave Mortgage Corporation
02.2020 - 12.2023
Project Management Diploma - Project Management
University of Louisville
03.2017 - 05.2017
Manufacturing Technician
Ford Motor Company
02.2016 - 12.2019
Audit Analyst
Cotiviti Healthcare
10.2014 - 12.2015
Billing and Enrollment Specialist
Humana
08.2013 - 09.2014
Senior Administrative Coordinator
Red Door Property Management
12.2007 - 07.2013
Marion C. Moore Traditional School
Some College (No Degree) - Business Administration And Management
Brown Mackie College