Kerry Krebbs
Key Account Manager
Vancouver,WA
Summary
Driven and customer-focused Account Manager adept at crafting and executing successful sales strategies to drive growth and enhance client retention. Proficient in analyzing customer data and market trends to inform strategic decision-making, while also excelling in negotiations and resolving customer complaints promptly and effectively. Skilled in preparing and presenting comprehensive reports on client performance, demonstrating a commitment to delivering actionable insights and fostering long-term relationships. Eager to leverage expertise in maximizing revenue streams and exceeding expectations within a dynamic team environment.
Overview
14
14
years of professional experience
Work History
Account Executive
Restaurant Technologies Inc.
01.2023 - Current
- Spearheaded development and implementation of targeted sales strategies, resulting in 20% increase in revenue within first year of tenure.
- Utilized data-driven insights to identify market trends and customer preferences, enabling proactive adjustments to sales approaches and product offerings.
- Led negotiations with prospective clients, successfully closing high-value contracts and partnerships to drive business growth.
- Prepared and delivered persuasive sales presentations and proposals to potential clients, effectively communicating value proposition of Restaurant Technologies, Inc.'s solutions.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients
- Implemented innovative tactics for lead generation, increasing overall conversion rates substantially over time
- Contributed to event marketing, sales and brand promotion
Account Manager/Account Executive
NCR Corporations
San Anton, TX
04.2022 - 10.2022
- Utilized CRM software extensively to track client interactions, manage pipelines, and forecast revenue accurately, ensuring effective territory management and timely follow-ups.
- Proactively identified opportunities for account expansion and growth, conducting regular account reviews and analysis to uncover up-sell and cross-sell opportunities. Increased client retention by 20%.
- Collaborated closely with internal teams such as marketing, and product development to address client needs, resolve issues, and deliver innovative solutions, enhancing overall customer experience.
- Continuously exceeded sales targets and quotas
Account Manager - B2B Business Development
SpotOn
05.2021 - 03.2022
- Strong understanding of SpotOn's products and solutions, enabling effective consultation with clients to align offerings with their business needs and goals.
- Demonstrated ability to identify and capitalize on business opportunities, effectively prospecting and qualifying leads expanding client base and drive sales.
- Proven track record of successful account management, including up-selling and cross-selling additional services to existing clients to maximize revenue.
- Excellent communication and negotiation skills, capable of articulating value propositions persuasively and securing profitable deals.
- Awarded Rising Star Performer 2021
Account Executive/Account Manager
Rewards Network
08.2016 - 08.2020
- Negotiated and closed deals with key clients, generating over $1 million in revenue
- Developed, built and nurtured long-term relationships with key management within customer organizations
- Conducted regular business reviews with clients to assess performance, review key metrics, and identify areas for improvement or expansion within their accounts.
- Led negotiations and contract renewals with clients, effectively communicating value proposition of our products and services to secure long-term partnerships with 75% retention rate.
- -Awarded President's Club 2018, generated over $1.8 million in new revenue.
- -Consistently ranked Top Performer in Texas region.
Senior Account Executive
Ad Pages Direct Mail Marketing
01.2010 - 07.2016
- Developed and executed strategic sales plans to acquire new clients in direct mail marketing industry, resulting in 100% increase in client acquisition rates within first year.
- Managed portfolio of accounts, fostering strong relationships with clients to understand their marketing objectives and tailor solutions to meet their needs effectively.
- Collaborated with clients to develop customized direct mail campaigns, leveraging industry expertise and creative thinking to drive engagement and ROI.
- Negotiated contracts and pricing agreements with clients, balancing profitability objectives with delivering compelling value propositions to drive sales growth.
- Provided exceptional customer service and support to clients, serving as dedicated resource to address inquiries, resolve issues, and maximize client satisfaction and retention.
- Consistently ranked #1 in revenue among Peers.
- Awarded President's Club four years in a row.
Education
Business Administration
Central Texas Commercial College
Dallas, TXReal Estate
Austin Institue of Real Estate
Austin, TXSkills
Strategic account development
Skilled consultant
Advanced knowledge of CRM software
Client-focused approach
Strong problem-solving
Data reporting & analysis
Customer retention
Sales forecasting & planning
Market research and competitive analysis
Presentation and communication skills
Negotiation and conflict resolution
Analytical and data-driven decision making
Timeline
Account Executive
Restaurant Technologies Inc.
01.2023 - Current
Account Manager/Account Executive
NCR Corporations
04.2022 - 10.2022
Account Manager - B2B Business Development
SpotOn
05.2021 - 03.2022
Account Executive/Account Manager
Rewards Network
08.2016 - 08.2020
Senior Account Executive
Ad Pages Direct Mail Marketing
01.2010 - 07.2016
Business Administration
Central Texas Commercial College
Real Estate
Austin Institue of Real Estate