Kerry Lyne

Responsible for home and business cleaning. Thorough cleaning and disinfecting of every room in the home as well as changing bed linens, washing cupboards and appliances. Occasional spring and fall cleaning including but not limited to washing walls, windows, changing curtains etc.

• Accomplished multiple tasks within established timeframes.
• Onboarded new employees with training and new hire documentation.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Developed and maintained relationships with customers and suppliers through account development.
• Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
• Conducted monthly inventories of raw materials and components on work floor.
• Scheduled all workflow through customer service, pre-press, printing, bindery, shipping and delivery.
• Maintained excellent customer service relationships to achieve maximum customer satisfaction.

• Prioritizing customer satisfaction and loyalty.
• Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
• Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
• Followed through with client requests to resolve problems.