Kerry Malicia-MacKay
Fall River,MA
Summary
Proven track record of enhancing patient satisfaction through effective communication and critical nursing judgment, ensuring strict adherence to safety protocols.
Overview
26
26
years of professional experience
Work History
House Nurse
Lifestream Inc.
North Dartmouth, MA
06.2024 - Current
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Educated patients on disease management, self-care techniques, and wellness
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency
- Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
- Reduced medication errors through thorough double-checking of prescriptions and dosages
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
- Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
- Created an efficient shift handover process which improved continuity of care between nursing shifts.
- Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Recorded details regarding therapies to keep patient charts updated.
Med Nurse
HabitOpCo @Gifford St
New Bedford, MA
03.2023 - 03.2025
Unit Manager
Southpointe Rehab & Nursing
Fall River, MA
10.2017 - 06.2024
- Thrived in fast-paced environments by managing multiple projects with precision.
- Demonstrated adaptability by swiftly learning new software and technologies.
- Exhibited strong time management skills, ensuring all tasks were completed on schedule.
- Fostered effective working relationships through respect and friendliness.
- Contributed positively to team dynamics while also performing independently.
- Utilized attention to detail when completing assignments accurately.
- Engaged in continuous learning to drive personal and professional growth.
- Applied critical thinking to break down complex problems and evaluate potential solutions.
LPN
Royal Health Care
New Bedford, MA
01.2000 - 06.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
- Comforted and counseled patients and families throughout care process.
- Mentored new nursing staff to enhance professional development opportunities within the team dynamic.
Education
Associate of Science - Psychology
Bristol Community College
Fall River, MANursing Leadership And Management
Fisher College
New Bedford, MANursing
Diman School of Nursing
Fall River, MA06.2001
Skills
- Medication administration expertise
- Patient care coordination
- Clinical documentation proficiency
- Infection control measures
- Compassionate healthcare delivery
- Ethical healthcare practices
- Wound management techniques
- Care plan implementation skills
- Critical nursing judgment
- Mental health care strategies
- Leadership in nursing practice
- Diabetes management knowledge
- Geriatric healthcare experience
- Treatment planning abilities
- Seizure response skills
- Palliative care approaches
Timeline
House Nurse
Lifestream Inc.
06.2024 - Current
Med Nurse
HabitOpCo @Gifford St
03.2023 - 03.2025
Unit Manager
Southpointe Rehab & Nursing
10.2017 - 06.2024
LPN
Royal Health Care
01.2000 - 06.2021
Associate of Science - Psychology
Bristol Community College
Nursing Leadership And Management
Fisher College
Nursing
Diman School of Nursing