Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Kerry Myles

New Orleans,LA

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Shift Manager

Raising Cane's Restaurants
10.2016 - Current
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Reduced employee turnover by implementing effective retention strategies such as recognition programs and career development opportunities.

Mailroom Assistant

Entergy
02.2015 - 10.2016
  • Supported administrative staff with tasks such as filing, photocopying, and data entry when necessary, improving overall efficiency.
  • Ensured timely deliveries by coordinating pickups and drop-offs with courier services efficiently.
  • Maintained thorough records of incoming and outgoing shipments using company software programs accurately.
  • Managed inventory of office supplies related to mailing needs, ensuring adequate stock was maintained at all times.
  • Diagnosed machinery issues, which included paper jams and handled basic maintenance tasks.

Education

Bachelor of Science - Civil Engineering

University of New Orleans
New Orleans, LA
05.2025

Associate of Applied Science - Construction Management

Delgado Community College
New Orleans, LA
05.2022

Skills

  • Performance reviewing
  • Shift Scheduling
  • Tech-Savvy
  • Regulatory Compliance
  • Inventory Management Software
  • Quality Control
  • Customer Service
  • Training and mentoring
  • P&L Management

Affiliations

  • National Society of Black Engineers

Certification

  • Food Safety Manager, Raising Canes - [2015-Present]

Timeline

Shift Manager

Raising Cane's Restaurants
10.2016 - Current

Mailroom Assistant

Entergy
02.2015 - 10.2016

Bachelor of Science - Civil Engineering

University of New Orleans

Associate of Applied Science - Construction Management

Delgado Community College
Kerry Myles