Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kerry Nelson

Lowry,MN

Summary

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.

Overview

35
35
years of professional experience

Work History

Sales and Service Representative

Friesens Corporation
Altoona, Canada
08.2022 - Current

Sales and Service Representative

Balfour
Dallas, TX
11.1989 - 06.2022
  • Maintained up-to-date knowledge of company products, services, policies, procedures, and pricing information.
  • Provided customer service and sales support to customers over the phone.
  • Assisted customers with product selection and order placement.
  • Participated in training sessions to stay current with new products, services, technology.
  • Provided assistance in resolving escalated customer complaints or disputes.
  • Identified potential sales opportunities by cross-selling and upselling additional products or services.
  • Generated reports on sales activities for management review.
  • Organized events such as trade shows, conferences, seminars.
  • Responded to customer inquiries, complaints, and requests in a timely manner.
  • Prepared and delivered appropriate presentations on products and services.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.

Education

Bachelor of Arts - Business Administration

University of Wisconsin-River Falls
River Falls, Wisconsin
05-1980

Skills

  • Goal-Oriented
  • Performance Tracking
  • Cold-calling
  • CRM software proficiency
  • Customer Service
  • Account Servicing
  • Account development
  • Territory sales
  • Client Service
  • Client Account Management
  • Product and Service Sales
  • Negotiation Tactics
  • Product management and pricing
  • Post-sales support
  • Relationship Building
  • Sales Presentations
  • Customer retention abilities

Timeline

Sales and Service Representative

Friesens Corporation
08.2022 - Current

Sales and Service Representative

Balfour
11.1989 - 06.2022

Bachelor of Arts - Business Administration

University of Wisconsin-River Falls
Kerry Nelson