Dynamic leader with a proven track record at Wind River Hotel & Casino, excelling in strategic planning and team leadership. Spearheaded initiatives that enhanced operational efficiency and cultivated strong stakeholder relationships, driving revenue growth and process improvements. Adept at data analysis and fostering a collaborative environment to achieve organizational goals.
Overview
24
24
years of professional experience
Work History
VP of Gaming and Analytics
Wind River Hotel & Casino
10.2022 - Current
Facilitated communication between departments to enhance operational efficiency.
Supported budgeting processes by compiling financial data and forecasts.
Assisted in analyzing market trends to inform business decisions and strategies.
Collaborated with executive team to develop and implement strategic initiatives.
Participated in project management activities, ensuring timely completion of deliverables.
Engaged with stakeholders to gather feedback and refine company policies and procedures.
Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
Demonstrated proficient leadership skills to motivate employees and build competent teams.
Collaborated with senior management to develop strategic initiatives and long term goals.
Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
Identified opportunities to improve business process flows and productivity.
Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.
Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
Championed talent development programs, promoting employee engagement and retention while enhancing overall workforce capabilities.
Executive Director of Slot Operations
Table Mountain Rancheria
10.2015 - 10.2022
Worked closely with the CEO, CFO, and COO to maintain the existing operation of the Casino while organizing the building and opening of the new destination resort that was built.
Directed strategic initiatives to enhance organizational effectiveness and operational efficiency.
Oversaw budget planning and resource allocation to support program development and execution.
Fostered partnerships with stakeholders to align community goals with organizational objectives.
Implemented performance metrics to assess program outcomes and drive continuous improvement.
Led cross-functional teams in executing high-impact projects, ensuring alignment with strategic vision.
Developed training programs for staff to enhance skills and improve service delivery standards.
Streamlined communication channels between departments, enhancing collaboration and project visibility across teams.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
Managed the Table Games and Bingo departments to ensure consistency across all platforms.
Gaming Operations Analyst
Table Mountain Rancheria
06.2012 - 10.2015
Analyzed operational data to identify process inefficiencies and recommend improvements.
Developed comprehensive reports on workflow performance and project outcomes for management review.
Collaborated with cross-functional teams to streamline operations and enhance service delivery.
Implemented process automation tools, resulting in reduced manual tasks and improved accuracy.
Collaborated with Marketing Analyst to combine player data with game popularity
Led training sessions for junior analysts, fostering skill development and knowledge sharing.
Monitored key performance indicators (KPIs) to ensure alignment with strategic objectives.
Designed and maintained dashboards for real-time tracking of operational metrics and trends.
Slot Operations Manager
Table Mountain Casino
12.2001 - 10.2012
All aspects of the Slot Department
Worked as the departmental trainer for all new systems and policy
Chairman of the guest experience committee.
Trained in Table Games and Bingo during a cross training program.
Implemented process improvements reducing operational costs
Managed team performance ensuring alignment with company goals
Developed and executed strategic plans for resource optimization