Kerry Penta
Saugus,MA
Summary
I am in my second year of being a Master's level therapist. I am very passionate about what I do. My daughter is a junior in high school and wants to major in psychology because she sees how much I love it. I have tremendous empathy for my clients because I have been through a lot of the same challenges. I am authentic, which clients love, so I am able to establish rapport and trust with about 98% of them. Over half of them are comfortable with me at our initial session. I have had clients refuse to transfer after only one time meeting with me. I was told by one of my supervisors that the skill I am best at, you can't learn from a book, and that is reading people, adapting to them, and gaining their trust. I do not look like most therapists, and I believe that works for me.
Overview
5
5
years of professional experience
2
2
Certification
Work History
Mental Health Counselor
Mentor South Bay
2022.09 - Current
- Improved patient treatment outcomes by conducting thorough assessments and developing customized treatment plans.
- Enhanced patient engagement through implementation of group therapy sessions focused on coping strategies and emotional regulation.
- Collaborated with interdisciplinary team members to provide comprehensive care for patients with mental health disorders.
- Reduced crisis intervention needs by proactively monitoring patient progress and adjusting treatment approaches as necessary.
- Strengthened family support systems by providing psychoeducation and facilitating open communication between patients and their loved ones.
- Built rapport with diverse client populations, utilizing empathetic listening skills and culturally sensitive therapeutic practices.
- Maintained detailed documentation of clinical notes, tracking patient progress throughout course of treatment.
- Established a safe environment for clients to openly discuss their thoughts, feelings, experiences, and concerns without fear of judgment or retribution.
- Served as an advocate for clients within various systems including healthcare providers, insurance companies, educational institutions.
Intensive Case Manager
Eliot Community Health Services
2021.10 - 2022.07
- Empowered persons to exercise control over their lives, including daily routines, treatment, and leisure activities
- Provided on-call coverage on evenings and weekends as directed by the Clinical Supervisor on a rotating basis
- Provided and maintained therapeutic boundaries and a professional relationship
- Developed treatment plans for all persons on case load with supervisor
- Collaborated with each person in developing interventions related to treatment plan
- Maintained ACCS progress notes and all documentation related to person and treatment plan in timely manner
- Provided side-by-side interventions to persons that focus on problem solving, skills training, model behavior, optimism and encouragement
- Obtained and maintained all certifications necessary, including CPR, First Aid, MAP and all required training
- Trained in areas that were voluntary such as Motivational Interviewing parts 1 and 2
Sales Associate
7Eleven
2017.01 - 2020.04
- Responsible for opening up the store in the morning
- Cooked food and cleaned store
- Helped customers as needed
- Entered lottery tickets into the computer
- Performed register duties (rang customers in and closed the shift).
Community Service Program Worker/ Therapeutic Mentor
Roxbury Multi-Services Center
2015.10 - 2016.05
- Responsible for contacting clients to set up a meeting time and place
- Responsible for taking client information
- Helped clients obtain community services that were requested by client and were needed according to their intake information
- Recorded Progress Notes
- Met with supervisor to go over progress notes and make any corrections that were necessary.
Patient Services Coordinator
Massachusetts General Hospital
2003.06 - 2005.08
- Scheduled and Confirmed patient appointments for all MD's in Neuroendocrine Department
- Trained to schedule multiple routine, and diagnostic patient tests for all patients seen in Neuroendocrine Clinical Center
- Responsible for processing patient financial information, collecting payments on accounts, scheduling follow-up appointments, and providing other assistance requested by patients
- Responsible for reviewing and documentation of all patient referrals
- Responsible for processing proper billing information and diagnostic codes in accordance with patient's insurance company
- Excellent Communication and interpersonal skills.
Mental Health Counselor
Boston Medical Center
2002.06 - 2003.05
- Worked in an Intense Residential Treatment Program with adolescents (ages 13-18)
- Documented behaviors in case files and point sheets
- Wrote evaluations on client's progress when wanting to move to next level
- Led activities and outings
- Helped provide a structured environment that included consistency and discipline
- Received training in self-defense and restraining.
Psychology Intern/Counselor
Wetzel Center Residential Home
2001.09 - 2001.12
- Worked directly with psychologists and trained staff in the latency unit (ages 5-12)
- Observed and participated in modification of children's behavior
- Ensured that children's expected responsibilities were completed
- Counseled children under supervision of psychologist regarding a variety of behavioral disorders
- Reviewed and researched records of incoming patients concerning their psychological and behavioral histories, their diagnoses, and family backgrounds.
Education
Master of Science in Professional Counseling - Mental Health Counseling
Grand Canyon University
Phoenix, AZ04.2022
Bachelor of Arts in Psychology - Psychology
Assumption College
Worcester, MA05.2002
Skills
- Clinical Documentation
- Psychotropic medications knowledge
- Cultural Sensitivity
- Clinical interventions
- Patient Advocacy
- Mental health evaluations
- Care Coordination
- Grief counseling
- Building rapport
- Treatment Planning
- Post-Traumatic Stress Disorder Support
- Biopsychosocial Assessments
References
REFERENCES PROVIDED UPON REQUEST
Certification
CPR
HIPAA
Timeline
Mental Health Counselor
Mentor South Bay
2022.09 - Current
Intensive Case Manager
Eliot Community Health Services
2021.10 - 2022.07
Sales Associate
7Eleven
2017.01 - 2020.04
Community Service Program Worker/ Therapeutic Mentor
Roxbury Multi-Services Center
2015.10 - 2016.05
Patient Services Coordinator
Massachusetts General Hospital
2003.06 - 2005.08
Mental Health Counselor
Boston Medical Center
2002.06 - 2003.05
Psychology Intern/Counselor
Wetzel Center Residential Home
2001.09 - 2001.12
Master of Science in Professional Counseling - Mental Health Counseling
Grand Canyon University
Bachelor of Arts in Psychology - Psychology
Assumption College
CPR
HIPAA
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