Kerry Ramsey
Bartow,GA
Summary
With a proven track record at Shaw Industries, I expertly led a team of 8, enhancing operational efficiency and safety compliance. At Walmart, I excelled in customer service, resolving issues with professionalism. Skilled in team leadership (hard skill) and effective communication (soft skill), I consistently achieve and surpass goals.
Skilled Leadman with experience leading crews, planning jobs and keeping projects on schedule. Maintained cleanliness of work area, materials and supplies in stock. Expertise in multitasking, time management and scheduling capable teams.
Overview
12
12
years of professional experience
Work History
Lead Man
Shaw Industries
Thomson, Georgia
04.2021 - 08.2024
- Managed a team of 8 workers to complete tasks in an efficient manner.
- Supervised and coordinated activities of workers engaged in construction, repair, and maintenance of structures.
- Inspected work sites and equipment to ensure safety regulations are followed.
Customer Care Representative
Walmart
Thomson, Georgia
04.2012 - 05.2019
- Answered customer inquiries over the phone and via email.
- Provided accurate, valid, and complete information to customers.
- Resolved customer complaints promptly and professionally.
Education
High School Diploma -
Jefferson County High School
Louisville, GA05-2003
Timeline
Lead Man
Shaw Industries
04.2021 - 08.2024
Customer Care Representative
Walmart
04.2012 - 05.2019
High School Diploma -
Jefferson County High School