Kerry Roseberry

• Independently working with various lenders and title companies across the nation to accurately execute and notarize loan documents, including First Mortgage, HELOC, Reverse Mortgage, and Refinancing.
• Review documents for accuracy and completeness, and follow up with the client on any discrepancies or errors found.
• Develop strong relationships with clients to ensure their satisfaction with the services rendered.
• Provide customer service by explaining documents and answering questions related to document signings within the capacity of a notary or signing agent.
• Offer mobile notary services for title transfers, last will and testaments, living wills, quitclaim deeds, and financial/medical power of attorney.
• Utilize knowledge of state laws regarding Notary Public requirements.
• Maintained accurate records of all transactions performed.
• Conducted thorough background checks on individuals prior to notarizing documents.
• Responsible for all operations of my company, from administrative tasks and maintaining CRM to sales.

· Work remotely for Broker to provide assistance with gathering information for Listings of Real Estate, follow up on showings, and coordinate third party appointments.

· Ensured processing of financial and title data for a smooth closing using Docusign, Email, and Dropbox.

· Manage prompt response to inquiries and resolutions to enhance client satisfaction.

· Assist with comparative analysis and compilation of market data for presentation and marketing.

· Assist with marketing materials including newsletters, direct mail post cards, and house brochures.

· Research property and local area to enrich listing presentation or to provide buyer with a better comprehensive view of properties of interest

· Update broker on current real estate laws, real estate tax policy changes, marketing conditions, and CE requirements

· Facilitated collaboration among clients, contractors, lenders, and title companies for seamless real estate transactions.

· Conducted thorough document reviews with clients to clarify property listing and purchasing processes.

· Maintained continuous client engagement to ensure timely updates during selling and buying phases.

· Verified data accuracy, documentation completeness, and timely execution of signatures using Docusign and Dropbox.

· Uploaded property attributes, images, marketing descriptions, and essential documents to MLS.

· Researched properties utilizing county tax records to provide detailed insights.

· Enhanced marketing efforts via MLS, social media platforms, and mass mailings through Mailchimp.

· Addressed inquiries and feedback promptly following property showings.

· Assisted the Broker in Charge with her communications, resolved issues that may arise, addressed requests, and prioritized issues, so her time was used most efficiently.

· Audited broker house to ensure compliance with real estate law and privacy laws

· Used superior communication skills to schedule and interview the insurer for relevant property data, including improvements and past damages.

Provided recommendations to mitigate potential losses, and communicated existing damages to insurers.

· Documented property attributes through photographs, detailed descriptions, and square footage sketches.

· Determined accurate home replacement costs using Marshal and Swift, E2Value, and Excel spreadsheets.

· Understanding local market conditions and trends to assess property value and potential appreciation.

· Generated timely reports for insurance companies to determine appropriate coverage amount.

· Communicated with client on the deadlines and purpose of appraisal.

· Coordinated appointments with owners of home to facilitate property access.

· Attention to detail when collecting, processing, and verifying all data on subject and comparables.

· Produced sketches, photographs, and a detail list of attributes on dwelling for appraisal.

· Generated timely appraisal reports using the 3 approaches (sales comparison, unit cost, and income).

· Complied with laws regarding processing, retaining, and disposal of reports.

· Supported Senior Management Team in developing RFPs, tracking contract milestone, and consolidating/processing financial data for deadline-oriented projects.

· Managed Intellectual Property program for by consolidating databases and creating a records management system using FileMaker Pro.

· Captured data for file and non-disclosure agreements during meetings on behalf of Division Vice President.

· Maintained corporate CRM and coordinated mass marketing mailings for Public Relations and Electronic Technologies Division.

· Coordinated calendar, developed agendas, tracked progress of action items, arranged travel, and processed expense reports for multiple executives.

Collaborated with IT Software Designer to document Administrative Assistants’ processes for Salesforce implementation.

· Managed databases and filing system for multiple departments under CFO.

· Assisted Contracts and Human Resources with research tasks, creation of new employee welcome packages, and monitored on-boarding processes for new employees.

· Oversaw all executive-level administrative duties to enhance operational efficiency.

· Processed internal and external information requests on budget procedures and financial matters, promptly.

· Managed invoices and expenses related to CFO’s office.

· Worked independently across departments by developing and coordinating a records management system for division’s contracts and all cost related to contracts by converting data from Excel and Word to CRM using FileMaker Pro.

· Processed financial and confidential information related to Intellectual Property and contracts.

· Ensured timely processing of financial data by coordinating projects with Contracts, Accounting, and research teams and generating status reports.

· Provided administrative support, including Microsoft program training for administration staff, calendar management, and travel coordination for 5 Directors and Business Manager..

· Coordinated events for over 3,500 attendees, including workshops, seminars, and conferences.

· Managed vendor relationships and registration processes to ensure successful events.

· Maintained accurate attendance records for each workshop session.

· Resolved questions and issues during events to enhance participant experience.

· Ensured availability of necessary supplies prior to each event.

· Conducted post-event surveys to assess satisfaction and implemented improvement strategies.

· Collaborated with marketing team to create brochures, proofread materials, and execute email campaigns.

· Managed contact management system for mailings, tracking employees’ professional status and personal requirements.

· Delivered exceptional hospitality and professionalism during full occupancy for nine months due to Days of Thunder filming in Charlotte.

· Offered personalized concierge services such as booking spa appointments, arranging transportation needs for guests and providing information regarding hotel services, in-house events, and local activities.

· Ensured accurate billing and attention to detail to maximize guest satisfaction.

· Monitored inventory levels of supplies required for daily operations.

· Conducted inspections of guest rooms to ensure cleanliness was maintained at all times.