Kerry Schaffer

September 2020 - Present

• Played a key role in leading IT operations and strategic initiatives, contributing to the company's growth and success.
• Spearhead partnerships and technology initiatives, including VMware, Google, AWS, and DataBricks.
• Managed IT pricing processes, fostering strong client relationships through effective communication and understanding of client needs.
• Managed infrastructure including on-premise data center, co-located data center, and cloud services for 3 years, ensuring optimal performance and reliability.
• Responsible for data center operations management and the effective utilization of monitoring tools.
• Managed personnel effectively, fostering a collaborative and high-performing team culture.
• Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
• Worked closely with organizational leadership and board of directors to guide operational strategy.
• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.

Senior Director of Information Technology - Pricing Solution Owner
OneMagnify, Detroit MI
September 2012 - September 2020

• Managed global pricing software implementation development, ensuring the successful delivery of software solutions to meet business needs.
• Managed client IT status meetings and requirements feasibility.
• Led the design and implementation of solutions for big data analytic systems, ensuring alignment with organizational objectives.
• Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.

Director of CyberSecurity and Quality Assurance

OneMagnify

May 2003- September of 2012

• Cybersecurity management expertise, ensuring robust security protocols and compliance with industry standards.
• Ensured compliance with industry standards including SSAE 16 Type II, ISO 9001-2008, and client-specific security requirements.
• Oversaw Quality Assurance processes and personnel, maintaining high standards of product and service quality.
• Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.

• Supervised team members to confirm compliance with set procedures and quality requirements.
• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Built strong relationships with customers through positive attitude and attentive response.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Led the implementation and delivery of a global incentive system, optimizing incentive structures for improved performance.
• Managed personnel and resources to achieve project goals within established timelines and budget constraints.
• Maintained regular communication with clients, addressing concerns and ensuring alignment with project objectives.

• Facilitated traffic instructions for radio and television commercials
• Communicated commercial timelines to radio and television stations
• Resolved issues for customers to ensure commercials were transmitted on time
• Assisted in digital transformation for commercial transmission processes