Kerry L. Schmitz
Pensacola,FL
Summary
Results-driven professional with expertise in crafting custom drinks and driving business revenues through exceptional service. Collaborative team player skilled at meeting fast-paced customer demands. Demonstrated proficiency in money handling, problem-solving, and time management.
Overview
28
28
years of professional experience
Work History
Bartender
Juana's Pagodas & Sailors' Grill
Navarre, FL
03.2018 - Current
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Upsold customers from shelf to premium brands to help boost sales.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Attended regular training sessions to stay updated on new products or trends.
- Developed good working relationships with fellow employees through effective communication.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Effectively multitasked within a fast-paced environment.
Bartender/Assistant Manager/Manager
American Legion Post #378
Gulf Breeze, FL
05.2015 - 03.2018
- Organized bar inventory and supplies.
- Ensured accurate record keeping of all alcohol sales transactions.
- Conducted periodic inventories to ensure adequate supply levels were maintained.
- Ordered liquor, beer, wine, mixers, garnishes, snacks and other products as needed.
- Assisted in inventory management, tracking usage, and ordering supplies as needed.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Effectively multitasked within fast-paced environment.
- Coached, mentored and trained team members in order to improve their job performance.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Recruited and hired qualified candidates to fill open positions.
Events Team Member/Assistant Coordinator
The Stage Northside
Pensacola, FL
08.2015 - 05.2017
- Coordinated with vendors to ensure timely delivery of materials needed for events.
- Organized and managed the setup of event venues, including decorations and equipment.
- Provided customer service support during events, ensuring guests had a positive experience.
- Supported event planners in executing detailed event schedules and programs.
- Engaged with attendees, creating a welcoming and positive event experience.
- Participated in post-event evaluations to discuss successes and areas for improvement.
Bartender
Elk's Lodge Pensacola Beach
Pensacola Beach, FL
11.1996 - 06.2004
- Resolved customer complaints in a professional manner.
- Checked identification cards for proof of membership and guest allowance
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Upsold customers from shelf to premium brands to help boost sales.
- Greeted customers and provided excellent customer service.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Managed accurate bar tabs and processed private member check and cash transactions.
Education
GED -
State of Florida
Skills
- Customer service expertise
- Outgoing Personality
- Safe service compliance
- Point of sale systems
- Event planning knowledge
- Food and beverage experience
- Fundraising Events
- Exceptional communication
Timeline
Bartender
Juana's Pagodas & Sailors' Grill
03.2018 - Current
Events Team Member/Assistant Coordinator
The Stage Northside
08.2015 - 05.2017
Bartender/Assistant Manager/Manager
American Legion Post #378
05.2015 - 03.2018
Bartender
Elk's Lodge Pensacola Beach
11.1996 - 06.2004
GED -
State of Florida
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Employment References Contacts
- Stormy Gail Bennet - Manager @ Juana's Pagodas & Sailors' Grill - 850-516-3913 - Email - 2stormygail@gmail.com
- Kimberly Hemby - General Manager @ The Stage Northside - 850-497-5350 - Email - Kimberlya.hemby333@gmail.com
- Forrest Jordan - House Committee Chair @ American Legion Post #378 - 850-771-8409
- Peggy Ballard - Owner @ Peggy's Daylilies - 770-853-3542 - Email - peggyballard@gmail.com
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