Kerry Sheehan
Brooklyn,NY
Summary
Hospitality professional with expertise in client service, front desk operations, and event coordination. Proven ability to enhance guest experiences and manage high-pressure environments efficiently. Committed to maintaining exceptional service standards and guest satisfaction.
Overview
7
7
years of professional experience
Work History
SPA DESK ASSOCIATE
Equinox
Brooklyn, USA
05.2025 - Current
- Deliver professional, attentive guest service in a luxury wellness environment.
- Manage scheduling, check-ins, and retail transactions with accuracy and efficiency.
- Maintain a clean, organized, and welcoming environment for clients.
- Ability to be on feet for 6-10 hours
FRONT DESK & BARRE INSTRUCTOR
Pure Barre
Philadelphia, USA
01.2023 - Current
- Oversee daily studio operations, including scheduling, and point-of-sale transactions.
- Provide high-touch customer service to ensure members feel welcomed and supported.
- Promote memberships and studio offerings while facilitating in-studio events.
- Maintain studio cleanliness, prepare spaces for classes, and ensure amenities are fully stocked.
- Manage client account inquiries to enhance member satisfaction.
- Utilize physical strength to move heavy weights and equipment as needed.
FREELANCE DANCE INSTRUCTOR
Various Studios
01.2019 - Current
- Teach weekly classes for students of all ages, ensuring an engaging and inclusive experience.
- Coordinate workshops and events, managing setup, execution, and client communication.
- Handle sign-ups, scheduling, and payments to ensure seamless client interactions.
Education
BFA - Contemporary Dance
University of North Carolina School of The Arts
05-2022
Skills
- Guest Relations & Hospitality
- Point-of-Sale & Cash Handling
- Scheduling & Administration
- Event Setup & Coordination
- Team Collaboration
- Cleanliness & Presentation Standards
- Thrive in a Fast-Paced Environment
Timeline
SPA DESK ASSOCIATE
Equinox
05.2025 - Current
FRONT DESK & BARRE INSTRUCTOR
Pure Barre
01.2023 - Current
FREELANCE DANCE INSTRUCTOR
Various Studios
01.2019 - Current
BFA - Contemporary Dance
University of North Carolina School of The Arts
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