Kerry Swenson
Pasadena,CA
Overview
11
11
years of professional experience
Work History
Manager of Operations
SoulProject LLC.
Los Angeles, CA
01.2021 - Current
- Oversaw customer accounts while efficiently monitoring potential discrepancies
- Ensured client base retention and growth.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Conducted internal audits; eliminated inconsistencies; verifyied invoices and expense reports.
- Trained associates on performance-oriented strategies.
- Leveraged data and analytics to make informed decisions and drive business improvements; developed detailed commercial plans.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Implemented effective communication, organization, and training of employees on proper protocols and policies.
Compliance Officer
Williams Clarke
Los Angeles
08.2020 - 12.2020
- Identified, investigated and documented compliance violations and recommended corrective measures.
- Created employee training modules regarding compliance regulations and procedures.
- Developed and maintained compliance database, tracking all compliance activities and documentation.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Maintained up-to-date knowledge of current and emerging compliance regulations.
- Revised and updated compliance policies and procedures to ensure continual compliance with applicable laws.
- Completed CTPAT profiles and Importer Security filings in accordance with the Department of Homeland Security.
- Developed risk assessment models to identify potential compliance risks.
Legal Department Manager
World Exchange, Inc.
Los Angeles, CA
08.2012 - 08.2020
- Managed, motivated, and trained employees to maximize team agility and performance.
- Conducted internal file audits within established timeframes.
- Maintained professional, organized, and safe environment for employees, clients, and vendors.
- Developed and maintained relationships with customers and suppliers through account development.
- Processed legal documentation with Power of Attorney.
- Communicated with vendors and stakeholders to keep everyone working toward established business goals.
- Planned and budgeted accurately to provide business with resources and technology needed to operate.
- Established team priorities, maintained schedules and monitored performance.
- Maintained database of over 7000 clients and vendors.
- Implemented information technology (I.T.) Security
Education
Bachelor of Science - Computer Science & Graphic Design
Humboldt State University
Arcata, CA06.2009
Skills
- Sales Tracking
- Quality Assurance
- Resource Allocation
- Department Oversight
- Data Management
- Data Analysis
Timeline
Manager of Operations
SoulProject LLC.
01.2021 - Current
Compliance Officer
Williams Clarke
08.2020 - 12.2020
Legal Department Manager
World Exchange, Inc.
08.2012 - 08.2020
Bachelor of Science - Computer Science & Graphic Design
Humboldt State University