Kerry Tarrant

• Prepared and mailed invoices to customers, processed payments, and documented account updates.
• Submitted cash and check deposits and generated cash receipts to record money received.
• Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
• Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
• Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
• Used accounting software to reconcile accounts, track income, and generate invoices.
• Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
• Made outbound calls to vendors and customers to discuss and resolve account needs.
• Reconciled accounts receivable ledger to verify payments and resolve variances.
• Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
• Responded to inbound inquiries regarding accounts and payments.
• Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
• Decreased uncollectible debt by closely monitoring accounts and promptly identifying high-risk customers for management review.
• Maintained strict adherence to company confidentiality policies when handling sensitive financial data and personal information for clients.
• Collaborated with sales team to resolve billing discrepancies, resulting in improved customer relationships and increased client satisfaction.
• Increased efficiency of collections efforts through development of targeted strategies for contacting delinquent accounts.
• Implemented automated reminder emails to clients regarding upcoming due dates for payments, resulting in timelier remittance processing.
• Posted customer payments by recording cash, checks, and credit card transactions.
• Followed up overdue payments and payment plans from clients to establish good cash flow.
• Monitored accounts to verify compliance with payment terms and schedules.
• Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
• Negotiated payment arrangements with customers to establish timely receipt of payments.
• Generated invoices upon receipt of billing information and tracked collection progress.
• Matched purchase orders with invoices and recorded necessary information.

20 years of experience with receivables/payables all aspects of office administration.