KERRY T. GAMBLE
Abilene
Summary
Accomplished professional with a proven track record in sales management and business development, demonstrating success in increasing market share, revenue, and client satisfaction across various industries. As a Market Area Manager and Sales Consultant, collaborated with cross-functional teams to drive a 20% market share increase, acquire new clients, and significantly enhance customer engagement. Skilled in strategic client relationship building and negotiation, successfully managed millions in revenue growth and optimized performance through data-driven strategies and team leadership.
Overview
9
9
years of professional experience
Work History
Market Area Manager
Credit Acceptance Corp
04.2023 - Current
- Collaborated with Marketing, Legal, Engineering and Finance teams to develop a targeted sales strategy that increased regional market share by20% within the first year
- Developed and implemented training programs for over43 F&I professionals and dealership staff, increasing knowledge of lending practices and compliance, leading to a112% improvement in loan approval rates
- Conducted comprehensive needs assessments for clients to understand their unique requirements, leading to personalized product recommendations that increased client satisfaction scores by40%
- Increased regional sales by25% through strategic account partnerships generating additional $2.3 million in revenue
- Managed a portfolio of56 dealer accounts with a combined annual revenue of $30 million
- Successfully engaged and influenced C-level executives to adopt new credit risk management strategies, resulting in a15% reduction in loan default rates and improved portfolio performance
Sales Consultant
Sysco North Texas
11.2021 - 03.2023
- Conducted detailed market research to identify trends and competitor activities, using insights to adjust sales approaches boosting market share by15% in the designated territory
- Partnered with logistics and customer service departments to streamline order fulfillment processes, reducing delivery times by30% and enhancing customer experience
- Successfully identified and pursued new business opportunities, resulting in the acquisition of over30 new restaurant clients within the first year, contributing an additional $1.5 million to annual sales revenue
- Developed and maintained strong relationships with key decision-makers at client establishments, achieving a95% customer retention rate and increasing repeat orders by25% within one year
- Utilized Salesforce CRM to maintain detailed records of customer interactions, preferences, and feedback, which resulted in a30% improvement in customer engagement metrics and ratings
Sales Manager
AT&T
01.2018 - 07.2021
- Managed and mentored a sales team of14 representatives, implementing training programs and performance reviews that led to a40% increase in team sales productivity within the first six months
- Conducted comprehensive market research and competitor analysis, resulting in the identification of key opportunities that informed product positioning and promotional campaigns, increasing market share by12%
- Initiated a customer feedback program to gather insights on service satisfaction, leading to key improvements in service offerings and a65% decrease in customer complaints
- Developed and implemented targeted sales strategies that focused on the unique needs of business accounts, which resulted in capturing20 new business clients in emerging markets and growing market share by15%
Business Development Manager
Coca-Cola Refreshments
08.2015 - 01.2018
- Developed and executed strategic business plans resulting in $5 million in new annual contracts by expanding service offerings to untapped markets
- Enhanced client retention rate by15%, resulting in $1.8 million in sustained revenue
- Strengthened relationships with top five distributors through regular engagement and tailored support strategies, resulting in a40% improvement in order fulfillment rates, enhancing overall customer satisfaction
- Executed promotional campaigns in collaboration with marketing teams, leading to a50% increase in volume sales of featured products during promotional periods
- Led contract negotiations with large corporate clients, securing long-term agreements that added $15 million in annual recurring revenue, showcasing strong negotiation and interpersonal skills
Education
Masters - Business Administration - Marketing
Abilene Christian University
Online12.2024
Bachelor - Business Administration - Management
McMurry University
Abilene, TX12.2012
Skills
- Strategic Account Management
- Client Relationship Management (CRM)
- Communication Skills
- Collaboration and Teamwork
- Active Listening
- Time Management
- Problem-Solving
- Customer Service
- Presentation Skills
- Sales Leadership
- Negotiation
- Forecasting
- Microsoft Teams
- Sales Planning
Accomplishments
- Triple Digit Club Sysco North Texas (2022) Lead the KPI metric (Net Profit, Penetration, New Business).
- TOP GUN Award Credit Acceptance Corp. (2023) Recognizes top13 Market Area Managers in contract growth.
Timeline
Market Area Manager
Credit Acceptance Corp
04.2023 - Current
Sales Consultant
Sysco North Texas
11.2021 - 03.2023
Sales Manager
AT&T
01.2018 - 07.2021
Business Development Manager
Coca-Cola Refreshments
08.2015 - 01.2018
Masters - Business Administration - Marketing
Abilene Christian University
Bachelor - Business Administration - Management
McMurry University
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