Kerry Volk
Oceanside,CA
Summary
Analytical Accounts Receivable Specialist offering strength in account reconciliation and invoice collections. Superb communicator addresses delinquent payments with tact and diplomacy. Skilled in financial statement preparation, general ledger activities, accounts receivable processing, and collections. Effective leader with 20+ years of hands-on experience in the accounting industry.
Overview
19
19
years of professional experience
Work History
Accounts Receivable Coordinator
FoodServ Staffing
08.2016 - 02.2025
- Facilitated payroll processing by collecting employee hours worked, verifying rate changes, conducting audits for accuracy, and submitting timely adjustments when necessary.
- Streamlined accounts receivable processes by implementing efficient tracking and reporting systems.
- Enhanced cash flow by diligently managing customer credit limits and payment terms.
- Reduced outstanding debts through consistent follow-up on overdue invoices and negotiating payment plans.
- Improved invoice accuracy by thoroughly reviewing billing data before issuing final statements.
- Expedited payment collection with timely submission of invoices and proactive communication with clients.
- Collaborated with sales teams to address customer disputes, resulting in prompt resolution and maintaining relationships.
- Conducted regular audits of customer accounts to ensure accuracy, identifying potential errors or inconsistencies for correction.
- Strengthened relationships with key clients by providing exceptional service in addressing inquiries regarding account balances or payment issues.
- Prepared bills receivable, invoices, and bank deposits.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Increased efficiency by automating routine tasks, such as generating reports and sending reminders for overdue payments.
- Supported month-end closing procedures by reconciling accounts receivable ledgers and preparing aging reports for management review.
- Partnered with cross-functional departments to resolve discrepancies in customer accounts, promoting a cohesive work environment.
- Provided training to new employees on company-specific accounts receivable processes, fostering team cohesion and knowledge sharing.
Accounting Administrative Assistant
West Development LLC
10.2011 - 08.2016
- Assisted with the preparation of monthly financial reports for management review, contributing to informed decision-making.
- Manage Excel credit card and sales spreadsheet for restaurants, gas stations, and hotel.
- Perform accounts payable for all hotel commissions on a weekly basis.
- Process all credit card transactions for restaurant gift cards.
- Scan all documents to convert into a paperless records management system.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Lead Credit And Collections
Manheim San Diego Auto Auction
01.2006 - 07.2011
- Improved loan approval processes by streamlining credit analysis methods and implementing new risk assessment tools.
- Enhanced portfolio quality through diligent monitoring, early identification of potential risks, and prompt corrective actions.
- Developed strong relationships with clients to ensure accurate credit assessments and better understand their financial needs.
- Collaborated with cross-functional teams to optimize the underwriting process, resulting in increased efficiency and reduced turnaround time for loan approvals.
- Conducted thorough financial statement analysis to assess borrower creditworthiness and make well-informed lending decisions.
- Assessed credit risk and analyzed financial statements.
- Negotiated payment plans and loan terms with delinquent customers.
- Contributed to successful audits by maintaining accurate records and providing timely responses to auditor inquiries regarding credit risk management practices.
- Posted customer payments by recording cash, checks, and credit card transactions.
Education
General Studies
Palomar College
San Marcos05.1992
High School Diploma -
San Pasqual High School
Escondido, CA06.1988
Skills
- Microsoft Office
- Payment Tracking
- Credit Management
- Invoice Processing
- Accounts Receivable
- QuickBooks
- Financial Reporting
- Collections Expertise
- Aging balance management
- Auditing support
- Statement preparation
Timeline
Accounts Receivable Coordinator
FoodServ Staffing
08.2016 - 02.2025
Accounting Administrative Assistant
West Development LLC
10.2011 - 08.2016
Lead Credit And Collections
Manheim San Diego Auto Auction
01.2006 - 07.2011
General Studies
Palomar College
High School Diploma -
San Pasqual High School
Similar Profiles
Christopher GomezChristopher Gomez
Chef at Foodserv StaffingChef at Foodserv Staffing
NOMBUSO MASIMOLANOMBUSO MASIMOLA
Invoicing Clerk at Foodserv SolutionsInvoicing Clerk at Foodserv Solutions
NOMBUSO MASIMOLANOMBUSO MASIMOLA
Invoicing Clerk at Foodserv SolutionsInvoicing Clerk at Foodserv Solutions