KERRY WIGGINTON
Antelope,CA
Summary
Responsible and proficient in managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Success with team building and has a drive for strong organizational, problem-solving, and communication skills. Willingness to take on added responsibilities to meet team goals. Fifteen years in Facilities Management and six years as a Regional Administrative Assistant.
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Overview
22
22
years of professional experience
Work History
Facility Services Coordinator- Customer
Church Of Jesus Christ Of Latter Day Saints
01.2020 - Current
- Communicate with customer and service providers to provide updates on work progress, Resolved customer complaints and issues to drive satisfaction by following up on FIR Surveys, updated work orders with more detailed information for vendors and proposed dates, schedule appointments for work to be done and coordinate with Stake and Ward Calendars, assessed customer needs and developed solutions to meet needs. Worked closely with Ward Building Reps for training and Staples ordering, served on various committees (sign ordering- simplification process, Facility Issue Reporting email committee, etc.), mentored new hires as needed, create and present training topics with power point throughout the year.
Administrative Assistant
The Church of Jesus Christ of Latter-day Saints
07.2008 - 12.2019
- Enter time in PeopleSoft Payroll for employees, set up vendors, maintain vendor insurance, prepare project bid documents and maintain project folders, prepare annual plan paperwork to be signed, maintained annual plan binders, make purchase orders for all vendor work, pay utilities, pay invoices, keep updated record of inventory, enter travel time for reimbursement for all employees, track purchase card transactions and verify with paper receipts for all employees, order furnishings and equipment, order all custodial supplies, email updates for projects and work orders to ecclesiastical, leaders, assigned and managed all work orders that are reported through Facilities Issue Reporting, by email and phone, organize and train all employees and Church Service Missionaries at monthly Safety Meetings as per OSHA and HQ guidelines, provide refreshment to promote conversation and communication between employees and CSMs, plan building inspections and maintenance checks prior to large meetings such as Stake Conference and Regional Meetings, set up carpet cleaning schedules and coordinate with ecclesiastical leaders, host Regional Meetings when assigned by reserving facilities, providing food at all meetings and lodging recommendations, maintain current alarm contacts for all buildings, notify Church Security Department.
NAW/Hawaii Regional Administrative Assistant
The Church of Jesus Christ of Latter-day Saints
01.2010 - 07.2016
- Maintained Fair Oaks CA FM Office while taking on extra projects for the RFM and training of all AAs in the NAW/Hawaii Region,
- Attended Area AA meetings then trained NAW AAs on current processes, organized and trained at Regional AA meetings in person and through WebEx
- Traveled to several offices to help struggling AAs at the request of the RFM, spent a couple days to a week training and organizing other AAs offices, ran two offices, Fair Oaks CA and Santa Rosa CA FM Offices, for a year splitting my time physically and online until a new AA was hired, helped hire AAs with the Regional Manager, with phone interviews and others in person interviews, trained FMs and AAs in NAW Regional Meetings on processes, sometimes training AAs for a 2-4-hour block during Regional meetings
- Led with a positive leadership style and built an atmosphere of unity and learning
Computer Lab Teacher
Foothill Oaks Elementary School
09.2004 - 06.2006
- Set up computers for teaching sessions with 30 students, installed software for educational sessions, taught programs to grade levels K-6 in 60 minute classes, taught students internet research skills and assisted students with teacher assigned projects
Teacher's Aide to Special Needs Students
Foothill Oaks Elementary School
08.2002 - 05.2004
- Assisted teacher by managing special needs kids within a classroom setting, monitored some children one on one throughout the school day, assisting with reading and math skills, helped with project and classroom prep, referred students to specialized programs and therapy by writing reports on observations
Office Assistant- customer accounts and inventory
Steeler, Inc.
06.2001 - 05.2002
- Took orders for construction supplies, steel stud orders and hardware for commercial buildings, accounts receivable, accounts payable on all orders, helped with basic office operation, maintained digital inventory, general customer service
Education
ECE
American River College
Sacramento, CA01.1983
High School Diploma -
La Sierra High School
Carmichael, CA06.1981
Skills
- Positive Leadership
- Active Learning
- Judgment and Decision Making
- Time Management
- Training Employees
- Administration and Management
Timeline
Facility Services Coordinator- Customer
Church Of Jesus Christ Of Latter Day Saints
01.2020 - Current
NAW/Hawaii Regional Administrative Assistant
The Church of Jesus Christ of Latter-day Saints
01.2010 - 07.2016
Administrative Assistant
The Church of Jesus Christ of Latter-day Saints
07.2008 - 12.2019
Computer Lab Teacher
Foothill Oaks Elementary School
09.2004 - 06.2006
Teacher's Aide to Special Needs Students
Foothill Oaks Elementary School
08.2002 - 05.2004
Office Assistant- customer accounts and inventory
Steeler, Inc.
06.2001 - 05.2002
ECE
American River College
High School Diploma -
La Sierra High School
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