Summary
Overview
Work History
Skills
References
Certification
Awards
Timeline
Generic

KERRY WOODS

Canton,GA

Summary


Professional operations leader with strong track record in optimizing processes and driving organizational efficiency. Skilled in strategic planning, budget management, and cross-functional team leadership. Known for fostering collaboration, adapting to change, and achieving measurable results. Proficient in project management, resource allocation, and performance analysis. Reliable and results-focused, ready to make A significant impact.

Overview

30
30
years of professional experience
1
1
Certification

Work History

REGIONAL DIRECTOR OF OPERATIONS

INTERNATIONAL HOUSE OF PANCAKES (DINE BRANDS)
01.2022 - Current
  • Responsible for 400 + restaurants and 50 franchise
  • Led cross-functional teams to achieve company-wide goals and initiatives within the region.
  • Ensured successful project completion by establishing clear objectives, milestones, and communication channels.
  • Developed strong partnerships with key franchise to expand business opportunities and drive revenue growth.
  • Collaborated with other Regional Directors to share best practices, align strategies, and foster a spirit of teamwork across the organization.
  • Provided regular updates on regional performance to senior leadership through comprehensive reporting and data-driven insights.
  • Enhanced employee satisfaction with targeted training programs and professional development opportunities.
  • Championed new technology adoption within the region to enhance operational capabilities and improve overall efficiency levels.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.

Franchise Business Consultant

INTERNATIONAL HOUSE OF PANCAKES (DINE BRANDS)
04.2017 - 01.2022
  • Enhanced franchisee performance by providing comprehensive training and support in various business operations.
  • Improved customer satisfaction scores by emphasizing the importance of exceptional service among franchise staff members.
  • Utilized strong problem-solving skills to address complex challenges faced by franchisees, offering effective solutions tailored to their specific needs.
  • Ensured compliance with all legal and regulatory requirements across franchises, minimizing risk exposure for the organization.
  • Assisted new franchise owners in establishing successful businesses from initial setup through ongoing support and guidance.
  • Utilized required documentation procedures and methods to document calls, emails, tasks, documents, and notes.
  • Attended and participated in scheduled departmental and company meetings.

Franchise Business Consultant

ATLANTA BREAD COMPANY INTERNATIONAL, INC.
01.2007 - 04.2017
  • Teamed with franchisees and the corporate office to synergize revenue, profit goals, and objectives
  • Subject matter expert assigned to support 38 franchisees in 10 states along with their management structure through the enforcement of policy and procedure, creative marketing initiatives and team-building activities
  • Increased corporate profit growth by increasing franchisee revenue in over 70% of regional locations within first twelve months
  • Improved overall morale among franchisees as well
  • Worked with franchisees and managers on all areas of operations including scheduling, sales building, systems, marketing, and pricing structure
  • Mentored franchisees/managers on profitability, addressing each line of the P&L including food cost, labor, controllable/non-controllable costs, and cash flow analysis
  • Guided franchisees through the entire process of new store openings including equipment placement, and organization, ordering, staffing levels, and the hiring and training of all restaurant personnel

Owner/Operator

SUNRISE CAFÉ
01.1995 - 01.2006
  • Designed and built a highly successful restaurant from initial concept and served as principal owner and general manager, handling all aspects of sales, marketing and operations
  • Controlled the general ledger, providing profit and loss analysis to measure financial metrics and monitor overall health of the operation
  • Created new channels of business through catering initiatives, resulting in increased profit margins each year for the entire 10-year operational lifecycle
  • Developed specialized menus, seating arrangements and layout design for all catered events
  • Responsible for operational costing analysis to ensure proper balance of menu pricing and food cost

Skills

  • Data-driven decision-making
  • Cross-functional coordination
  • Strategic planning and execution
  • Leadership training
  • Staff training/development
  • Team building
  • Problem-solving abilities
  • Multitasking

References

Available on Request

Certification

  • ServSafe Food Safety, The National Restaurant Association Educational Foundation, 01/01/13, 12/31/27
  • ServSafe Certified Proctor, The National Restaurant Association Educational Foundation, 01/01/17, 12/31/25

Awards

Awarded with the regional FBC of the year award 2020 and 2021

Awarded FBC of the year for the system 2021


Timeline

REGIONAL DIRECTOR OF OPERATIONS

INTERNATIONAL HOUSE OF PANCAKES (DINE BRANDS)
01.2022 - Current

Franchise Business Consultant

INTERNATIONAL HOUSE OF PANCAKES (DINE BRANDS)
04.2017 - 01.2022

Franchise Business Consultant

ATLANTA BREAD COMPANY INTERNATIONAL, INC.
01.2007 - 04.2017

Owner/Operator

SUNRISE CAFÉ
01.1995 - 01.2006
KERRY WOODS