Experienced Restaurant Owner/ Chef bringing demonstrated success in developing and motivating strong restaurant teams to assist multiple customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike.
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Restaurant Owner
Miss KJ's Bangin Bites/ Sugar Coated Catering
01.2018 - Current
Managed payroll, daily deposits, and cost controls.
Set employee schedules, delegated work, and monitored food quality and service performance.
Supervised daily activities of restaurant and employees.
Recruited, hired, and trained talented staff to fill vacancies.
Maintained positive relationships with local community and government officials.
Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
Planned and executed strategies to increase customer loyalty and retention.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Identified team weak points and implemented corrective actions to resolve concerns.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Developed unique events and special promotions to drive sales.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Motivated staff to perform at peak efficiency and quality.
Provided friendly, courteous service to create memorable moments for guests.
Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
Set up and disassembled food service stations, equipment and furniture per contract specifications.
Delivered catered food and supplies to facility for on-time set-up.
Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
Kitchen Manager
Redwood Coast Senior Center
02.2020 - 01.2022
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
Checked and tested foods to verify quality and temperature.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Planned promotional menu additions based on seasonal pricing and product availability.
Created recipes and prepared advanced dishes.
Hired, managed, and trained kitchen staff.
Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Food Service Worker
Mendocino Coast Hospital
11.2013 - 06.2017
Maintained clean, trash-free workspaces to maximize productivity and safety.
Developed and maintained positive relationships with customers to enhance service.
Greeted customers at counter to fulfill requests and answer questions.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Prepared and served various food and drink items to customer specifications in fast-paced environments.
Made food according to standard recipes with requested changes for customer satisfaction.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Learned other teammates' work tasks to train as backup.
Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Education
Associate of Science - Business
College of The Redwoods
Fort Bragg, CA
High School Diploma -
Fort Bragg High School
300 Dana Street, Fort Bragg, Ca 95437
06.2000
Skills
Staff Management
Portioning
Staff Leadership
Labor Cost Controls
Small Business Operations
Menu Development
Superior Customer Service
Delegating to Staff
Certification
Certified Management Food Safety Certification
Timeline
Kitchen Manager
Redwood Coast Senior Center
02.2020 - 01.2022
Restaurant Owner
Miss KJ's Bangin Bites/ Sugar Coated Catering
01.2018 - Current
Food Service Worker
Mendocino Coast Hospital
11.2013 - 06.2017
Associate of Science - Business
College of The Redwoods
High School Diploma -
Fort Bragg High School
Certified Management Food Safety Certification
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