Kerry R. Chu
Cypress,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Medical Front Office Receptionist
Pure Balance Chiropractic
10.2020 - Current
- Maintain current and accurate medical records for patients.
- Obtain payments from patients and scanned identification and insurance cards.
- Manage office bookkeeping with insurance billing and patient payments.
- Answer telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepar and process patient referrals and transfer requests.
- Check patient insurance, demographic, and health history to keep information current.
- Manage office logistics by scheduling appointments, maintaining files and collecting payments.
- Complete administrative patient intakes with case histories, insurance information and mandated forms.
- Greet and interact with patients to provide information, answer questions and assist with appointment scheduling.
- Place new supply orders, managed inventory and restocked clerical spaces.
- Coordinate referrals through insurance and other medical specialists and documented details in patient charts.
- Perform various administrative tasks by filing, copying and faxing documents.
Ministry Leader
Respect Life Ministry
09.2017 - Current
- Schedule speakers and plan talk for congregation relating to respect life issues.
- Organize fundraisers to benefit local non-profit organizations.
Barre Instructor
03.2017 - Current
- Develop fitness routines and lead students in Barre format classes
Mat Pilates Instructor
01.2013 - Current
- Develop fitness routines and lead students in Mat Pilates format classes
Co-Lead Preschool Teacher
Christ The Redeemer Catholic Church
08.2019 - 05.2020
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Established positive communication with parents in daily conversation and formal conferences.
- Developed children's curiosity and knowledge through sensory and craft activities.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Addressed behavioral and learning issues with parents and daycare management.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Prepared pre-class materials.
- Assisted and co-supervised 12 children through entire school day.
- Educated students in foundational concepts such as shapes, numbers, and letters.
President
St. Anne’s Society
06.2015 - 06.2017
- Collaborated with board members to achieve organizational goals and objectives.
Board Member
American Syringomyelia & Chiari Alliance Project Inc
07.2011 - 08.2014
- Assisted with development of organizational budgets and resource allocation plans.
- Provided guidance and leadership on strategic planning initiatives and organizational development.
Academic Program Coordinator
Audimation Services
07.2012 - 08.2013
- Work with the program director to turn the Academic Program from a part-time initiative to increase the brand awareness through accounting professors into a full-time and growing Academic Partnership
- Support the program director in providing accounting professors with IDEA data analysis software used in the profession to enable them to enhance their students’ learning opportunity in the accounting field
- Collaborate with team to increase the academic initiatives within our company and promote university participation.
Operations Staff
Kids Klub Babysitter, LA Fitness
03.2012 - 07.2012
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Utilized positive reinforcement techniques to encourage good behavior.
- Monitored children's activities to verify safety and wellbeing.
Account Executive
The Signature Group, LLC
03.2006 - 01.2012
- Developed advisory relationships with new clients.
- Managed the renewal process to ensure maximum retention and manage accurate policy delivery.
- Reviewed client exposures to assess risk and account rounding.
- Provided outstanding daily client service.
- Maintained an awareness of industry news, new product/coverage information and technology applications striving to stay current and improve knowledge.
Commercial Lines Assistant
The Signature Group, LLC
01.2005 - 03.2006
- Assisted Account Executives and producers by handling transaction-oriented processes and workflows for clients.
Dean's Scholarship to Providence College
01.2003 - 01.2004
Rhode Island Hospital, Development
01.2003 - 05.2003
- Observed and conducted diagnostic testing (for psycho-ed evaluations)
- Participated in multi-disciplinary case conferences
President
Psi Chi
03.2002 - 01.2003
National Society of Collegiate Scholars
01.2002 - 01.2003
Education
B.A. - Psychology/Business
Providence College
2004
Skills
- Computer Experience:
- Microsoft Office, Word, Excel, PowerPoint, and IDEA Data Analysis
- Patient Callbacks
- Records Maintenance
- HIPAA Guidelines
- Referral Verification
- Claim Verifications
- Operational Requirements
- Medical Records Management
- Office Supplies and Inventory
- Clerical Support
- Front Desk Operations
- Bookkeeping Support
- Insurance Verification
- Client Satisfaction
- Patient Scheduling
Timeline
Medical Front Office Receptionist
Pure Balance Chiropractic
10.2020 - Current
Co-Lead Preschool Teacher
Christ The Redeemer Catholic Church
08.2019 - 05.2020
Ministry Leader
Respect Life Ministry
09.2017 - Current
Barre Instructor
03.2017 - Current
President
St. Anne’s Society
06.2015 - 06.2017
Mat Pilates Instructor
01.2013 - Current
Academic Program Coordinator
Audimation Services
07.2012 - 08.2013
Operations Staff
Kids Klub Babysitter, LA Fitness
03.2012 - 07.2012
Board Member
American Syringomyelia & Chiari Alliance Project Inc
07.2011 - 08.2014
Account Executive
The Signature Group, LLC
03.2006 - 01.2012
Commercial Lines Assistant
The Signature Group, LLC
01.2005 - 03.2006
Dean's Scholarship to Providence College
01.2003 - 01.2004
Rhode Island Hospital, Development
01.2003 - 05.2003
President
Psi Chi
03.2002 - 01.2003
National Society of Collegiate Scholars
01.2002 - 01.2003
B.A. - Psychology/Business
Providence College
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