Social impact and data operations professional with 9+ years of experience supporting nonprofit and mission-driven organizations. Skilled in contract management, stakeholder engagement, and impact reporting. Adept at using data systems to ensure program compliance and improve performance. Passionate about corporate social responsibility, equity, and sustainable community partnerships. Proven ability to bridge operational efficiency with meaningful social outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Associate, Data and Contracts
Center for Employment Opportunities
07.2021 - Current
Manage and oversee a portfolio of city and state contracts across multiple offices nationwide
Provide ongoing guidance to site leadership to uphold compliance standards and improve contract execution
Train and support onboarding for new team members, contributing to knowledge-sharing and scaling efforts
Utilize Salesforce and external systems to ensure contract compliance, data accuracy, and timely reimbursements
Lead cross-functional teams to streamline operational workflows and enhance project delivery efficiency
Cultivate relationships with internal and external stakeholders, including funders, government agencies and partner organizations to ensure compliance and reporting requirements were being met
Lead internal and external audit processes to ensure compliance and readiness
Develop dashboards in Salesforce to streamline reporting processes
Manage monthly invoicing for our transitional employment program, serving 200+ participants across multiple sites, resulting in consistent and timely funder reimbursements of over $100,000
Contract Management Coordinator
Center for Employment Opportunities
11.2018 - 07.2021
Managed multiple NY city and NY state contracts through Salesforce and external databases
Conducted trainings for staff regarding contract requirements
Submitted documentation required under contracts to ensure reimbursement for the organization
Collaborated with internal departments and external grantor staff on matters related to active contracts, including submission of supporting reports, compliance with terms, and other related matters
Retention Specialist
Center for Employment Opportunities
12.2015 - 10.2018
Maintained supportive relationships with a caseload of 100+ formerly incarcerated individuals for 12 months post-employment
Verified employment, provided retention incentives, and delivered financial literacy and job coaching
Developed individualized employment and education pathways aligned with participant goals
Analyzed participant feedback to identify trends and improve program offerings
Interim Director of Partnerships
Midtown Assistance Center
08.2015 - 10.2015
Oversaw the retention and recruitment of over 60 volunteers
Managed volunteer network by assigning daily tasks and answering questions, train new volunteers, and give tours to potential volunteers
Enhanced donor engagement strategies, increasing contributions through targeted communication efforts
Trained and onboarded incoming Jesuit Volunteer, providing guidance on daily responsibilities and office protocols
Assistance Coordinator
Midtown Assistance Center
08.2014 - 07.2015
Volunteered full-time through the Jesuit Volunteer Corps, assisting low-income clients with financial, transportation, ID, food, and clothing appointments
Screened clients over the phone to determine need and eligibility, referring to different places if necessary by familiarizing with other non-profit agencies
Coordinated food and clothing drives with Atlanta congregations and businesses
Coordinated project timelines and schedules to enhance workflow efficiency
Hosted volunteer groups, pairing service activities with information sessions regarding homelessness and hunger
Education
Bachelor of Science - Leadership, Ethics and Organizational Sustainability
Saint Joseph’s University
Philadelphia, PA
05.2014
National University of Ireland
Galway, Ireland
06.2013
Skills
Performance monitoring
Team leadership
Proficient in Salesforce, Microsoft Office
Data analytics
Relationship building
Attention to detail
Project management
Certification
Trained in Motivational Interviewing — 05/2017
Mental Health First Aid Certified — 09/2019
Rape Crisis Advocate Training — 03/2021
Community Service
North Brooklyn Coalition Against Family Violence, Rape Crisis Advocate, 2021-2023
Jesuit Volunteer Corps, Midtown Assistance Center, 2014-2015
Timeline
Senior Associate, Data and Contracts
Center for Employment Opportunities
07.2021 - Current
Contract Management Coordinator
Center for Employment Opportunities
11.2018 - 07.2021
Retention Specialist
Center for Employment Opportunities
12.2015 - 10.2018
Interim Director of Partnerships
Midtown Assistance Center
08.2015 - 10.2015
Assistance Coordinator
Midtown Assistance Center
08.2014 - 07.2015
Bachelor of Science - Leadership, Ethics and Organizational Sustainability