Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kerry Shae Paris

Odessa,TX

Overview

14
14
years of professional experience
1
1
Certification

Work History

Server/runner/busser/host

Kpot Korean Hot Pot & BBQ
02.2025 - Current
  • Delivered exceptional customer service by efficiently managing orders and addressing guest inquiries.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of meals.
  • Trained and mentored new servers on menu knowledge and service protocols.
  • Implemented upselling techniques, enhancing customer experience and increasing sales revenue.
  • Maintained cleanliness and organization of dining area to comply with health standards.
  • Resolved customer complaints effectively, ensuring satisfaction and repeat business.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Supply Clerk

Ormc
11.2024 - 01.2025
  • Managed inventory levels to ensure timely availability of supplies.
  • Coordinated supply orders with vendors to streamline procurement processes.
  • Implemented efficient storage solutions, optimizing warehouse space utilization.
  • Monitored stock rotation and expiration dates to minimize waste.

General Manager, Food Service Managers

ADT Pizza
11.2023 - 09.2024
  • Directed operations to enhance efficiency and productivity across multiple departments.
  • Implemented strategic initiatives to optimize resource allocation and reduce operational costs.
  • Led cross-functional teams to achieve organizational goals and improve overall performance.
  • Developed and executed performance metrics to assess team effectiveness and drive accountability.
  • Fostered a culture of continuous improvement through regular training and professional development programs.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Managed kitchen inventory, optimizing stock levels and reducing waste through effective planning.
  • Trained and mentored junior cooks, fostering skill development and teamwork in high-pressure environments.
  • Streamlined food preparation processes, enhancing kitchen efficiency and service speed during peak hours.
  • Collaborated with front-of-house staff to coordinate timely meal delivery and customer satisfaction.
  • Ensured compliance with health and safety regulations, implementing best practices for food handling.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Resolved customer inquiries and complaints efficiently through effective communication methods.
  • Trained new team members on best practices for customer service interactions.
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

SHIFT MANAGER

Domino's
02.2023 - 10.2023
  • Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
  • Counted, sorted, and stacked finished pieces for easy access.
  • Enforced adherence to company policies, answered coworkers' questions and trained new personnel.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Inspected stock to identify imperfections, assign grades and determine issues with production.
  • Kept work areas clean, neat, and free of safety hazards to maximize efficiency.
  • Completed end-of-day counts and securing funds to prevent loss or theft.
  • Welcomed customers, aiding to find necessary store items.
  • Worked closely with front-end staff to assist customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed customer payments quickly and returned exact change and receipts.
  • Resolved issues with cash registers, card scanners and printers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wiped down counters to remove debris and maintain cleanliness.
  • Assisted with purchases, locating items, and signing up for rewards programs.

OMS

UPS
04.2014 - 11.2022
  • Supervised daily operations, ensuring efficient workflow and adherence to safety protocols.
  • Trained and mentored team members on operational procedures and best practices.
  • Coordinated inventory management, optimizing supply chain efficiency and accuracy.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Acted as liaison between sales, operations and crews.
  • Supervised warehouse operations by managing employees during shifts.
  • Managed hazardous materials handling and disposal in compliance with regulatory standards.
  • Conducted site assessments to identify safety risks and implement mitigation strategies.
  • Implemented waste management practices to ensure proper segregation and treatment of hazardous materials.

TEAM LEAD

WHATABURGER
01.2019 - 09.2019
  • Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
  • Counted, sorted and stacked finished pieces for easy access.
  • Enforced adherence to company policies, answered coworkers' questions and trained new personnel.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Inspected stock to identify imperfections, assign grades and determine issues with production.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Assisted managers with completing end-of-day counts and securing funds to prevent loss or theft.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Worked closely with front-end staff to assist customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed customer payments quickly and returned exact change and receipts.
  • Resolved issues with cash registers, card scanners and printers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered advice.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.

Waitress

Buffalo wild wings
01.2014 - 03.2014
  • Tending to customer needs, cleaning, some stocking, and cashier

Sales assistant

Spencer's
09.2013 - 11.2013
  • Cleaning, assisting customers, and stocking

Team member

Bushes chicken
09.2012 - 12.2012
  • Cleaning, stocking, and helping customers

Team member

Southern multifood
07.2011 - 09.2011
  • Cleaning, stocking, helping customers and taking customer orders

Education

Associate's Degree - Business Managment

Northwood University
Midland, MI
02.2023

High School Diploma - General

PERMIAN HIGH SCHOOL
Odessa, TX
05.2013

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Hospitality service expertise
  • Cleanliness standards
  • Safe food handling
  • Allergy awareness
  • Inventory management
  • Tableside etiquette
  • Shift management
  • POS operation
  • Calm demeanor
  • Team player
  • Reliable and responsible
  • Adaptable and flexible

Certification

08/2023 Food Handlers Servsafe

Timeline

Server/runner/busser/host

Kpot Korean Hot Pot & BBQ
02.2025 - Current

Supply Clerk

Ormc
11.2024 - 01.2025

General Manager, Food Service Managers

ADT Pizza
11.2023 - 09.2024

SHIFT MANAGER

Domino's
02.2023 - 10.2023

TEAM LEAD

WHATABURGER
01.2019 - 09.2019

OMS

UPS
04.2014 - 11.2022

Waitress

Buffalo wild wings
01.2014 - 03.2014

Sales assistant

Spencer's
09.2013 - 11.2013

Team member

Bushes chicken
09.2012 - 12.2012

Team member

Southern multifood
07.2011 - 09.2011

Associate's Degree - Business Managment

Northwood University

High School Diploma - General

PERMIAN HIGH SCHOOL

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Kerry Shae Paris