Kershaun Napper
Deridder,LA
Summary
Multi-talented Assistant Director focused on streamlining operations and increasing team productivity. Fully versed in office functions to meet deadlines. Mentors and coaches staff to optimal levels of productivity and leadership.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant Director
Child & Youth School Services
Fort Johnson, LA
11.2023 - Current
- Acting facility manager on duty for the Middle School and Teens Program for a two week period.
- Managed day-to-day operations including scheduling staff and handling customer inquiries.
- Monitored employee performance to ensure adherence to established standards.
- Serves as a Child and Youth Services (CYS) Assistant Director of a CYS Program with responsibility for assisting the supervisor in the operation of an assigned CYS program IAW all applicable regulations and standards.
- Assists in maintaining DoD/Army certification for assigned program areas, and helps ensure program achieves and retains national accreditation or Army equivalent and maintains accreditation/Army equivalent standards.
- Works cooperatively with other CYS Managers to ensure seamless service and continuity of quality options for all children and youth. Serves as member of the CYS Program Plan Team to develop written strategies for program improvement
- Plans, coordinates, and conducts activities for program participants based on observed needs of individual children/youth. Models appropriate behaviors and techniques for working with children/youth.
Program Associate Technology Lab
Child & Youth Services
Fort Johnson, LA
02.2021 - 10.2023
- Troubleshot complex technical problems related to hardware components, operating systems and applications.
- Resolved customer complaints regarding the performance of their computers or other devices.
- Interacts with children and youth using approved child guidance and youth development techniques. Promotes and role models safety, fitness, health and nutrition practices.
- Upgraded computers with new hardware components like processors, RAMs.
- Trains children/youth in use of equipment and software programs. Ensures assigned area achieves and maintains standards for DoD/Army certification and national accreditation or Army equivalent.
- Drafted communications material such as newsletters.
Supervisor
US Army
Fort Polk, LA
01.2009 - 12.2020
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Tracked progress on projects and provided timely feedback to staff members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Directed and supervised team of 35 employees in daily operations.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Trained new employees on company policies, job duties, and performance expectations.
Education
High School Diploma -
Mifflin High School
Columbus, OH06-2005
Some College (No Degree) - Child And Family Studies
Northwestern State University of Louisiana
Natchitoches, LASkills
- Strategic Planning
- Operations Management
- Employee Relations
- Staff Development
- Proficient at all microsoft programs
Affiliations
- Athletically inclined in all sports
- Chess Master
Accomplishments
- Service Excellence Award
- Positive ICE Award
Certification
- Serv Safe
- CPR
Languages
English
Full Professional
References
References available upon request.
Timeline
Assistant Director
Child & Youth School Services
11.2023 - Current
Program Associate Technology Lab
Child & Youth Services
02.2021 - 10.2023
Supervisor
US Army
01.2009 - 12.2020
High School Diploma -
Mifflin High School
Some College (No Degree) - Child And Family Studies
Northwestern State University of Louisiana
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