Kerstan Ehlers
Salt Lake City,UT
Summary
Summary of Qualifications
Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with many years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction.
Overview
6
6
years of professional experience
Work History
Burt brothers race track
Burt brothers
Tooele, UT
03.2025 - Current
- Enforced compliance with regulations and safety protocols during events.
- Supervised staff to maintain high standards of service and safety.
- Coordinated communication between security teams and event organizers.
- Responded promptly to incidents, ensuring quick resolution and reporting.
Amazon sortation
Amazon
Salt Lake City, Utah
02.2022 - 10.2024
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
Food prep
Cupbop
Tooele, Utah
01.2022 - 12.2022
- Dishes and surfaces must be cleaned and sanitized
- Supervised junior kitchen staff members in their daily duties such as food prep or cleaning tasks.
- Assisted cooks and other food prep workers with preparation of other menu offerings as traffic flow and staff presence required.
- Performed daily food prep tasks such as chopping vegetables, grinding meats or making sauces.
Prepare 'cup'
Cupbop
Tooele, Utah
01.2022 - 12.2022
- Prepared food items according to standardized recipes and portion guidelines.
- Operated kitchen equipment safely, maintaining functionality and compliance with safety standards.
- Collaborated with team members to meet high-volume customer demands efficiently.
- Adhered to health regulations, ensuring food safety practices during preparation and service.
Cashier
Cupbop
Tooele, Utah
01.2022 - 12.2022
- Processed customer transactions accurately and efficiently at a fast-casual restaurant.
- Managed cash register, ensuring proper handling of cash and electronic payments.
- Provided exceptional customer service, resolving issues with professionalism and care.
- Collected payments and provided accurate change.
Cashier
Joanns Associate
Tooele, Utah
01.2020 - 12.2021
- Managed cash register, ensuring proper handling of cash and electronic payments.
- Collaborated with team members to maintain a clean and organized workspace.
- Monitored inventory levels and reported shortages to management promptly.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
Retail associate
Joanns Associate
Tooele, Utah
01.2020 - 12.2021
- Assisted customers in selecting fabrics and crafting supplies.
- Restocked shelves and maintained product displays for optimal presentation.
- Provided product knowledge to customers, enhancing their shopping experience.
- Trained new associates on store policies and customer service best practices.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Downloading truck
Joanns Associate
Tooele, Utah
01.2020 - 12.2021
- Worked with cross-functional teams to achieve goals.
- Sorted and organized incoming shipments in designated warehouse areas.
- Inspected products for damage and ensured quality control standards.
- Assisted in inventory management by tracking received items accurately.
- Maintained cleanliness of unloading areas for operational efficiency.
- Communicated effectively with drivers regarding loading and unloading schedules.
House keeper
Holiday Inn
Tooele, Utah
01.2020 - 12.2020
- Cleaned guest rooms thoroughly following established Holiday Inn standards.
- Assisted with deep cleaning projects during off-peak hours for enhanced maintenance.
- Reported maintenance issues promptly to ensure a safe and comfortable environment.
- Followed safety protocols to ensure a hazard-free working environment for all staff.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Meat wrapper
Maceys
Tooele, Utah
01.2020 - 12.2020
- Prestige wrapping of multiple items
- Communication though the workplace
- Great team effort to run the Department smoothly
- Amazing customer service
Education
High School -
Tooele High School
Tooele, UtahSkills
- Customer Service
- Fast learner
- Problem solver
- Culinary experience
- Attention to detail
- Cheerful personality
- Patient
- Trustworthy
- Sales transactions
- Effective communication
- Cash handling
- Customer interaction
- Cross-functional teamwork
- Multitasking and organization
- Reliable and punctual
- Courteous and professional
Timeline
Burt brothers race track
Burt brothers
03.2025 - Current
Amazon sortation
Amazon
02.2022 - 10.2024
Food prep
Cupbop
01.2022 - 12.2022
Prepare 'cup'
Cupbop
01.2022 - 12.2022
Cashier
Cupbop
01.2022 - 12.2022
Cashier
Joanns Associate
01.2020 - 12.2021
Retail associate
Joanns Associate
01.2020 - 12.2021
Downloading truck
Joanns Associate
01.2020 - 12.2021
House keeper
Holiday Inn
01.2020 - 12.2020
Meat wrapper
Maceys
01.2020 - 12.2020
High School -
Tooele High School