Kersten Crabtree
Wichita,KS
Summary
Motivated Shiftlead with experience working closely with teammates to serve guests. Diligently follows recipes to prepare food ingredients and complete dishes. Conscientious and self-directed professional successful at working quickly and accurately. Motivated [Job Title] with experience working closely with teammates to serve guests. Diligently follows recipes to prepare food ingredients and complete dishes. Conscientious and self-directed professional successful at working quickly and accurately. Experienced Food Service Worker knowledgeable about batch cooking, food safety and nutrition. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties.
Overview
5
5
years of professional experience
Work History
Food Services Shiftlead
United States Air Force
Wichita, KS
06.2019 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Led and trained new Airmen as they came through our facility
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Learned other teammates' work tasks to train as backup.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Cooked batches of food according to standard recipes.
- Circulated kitchen area to receive work assignments and identify support tasks.
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Plated hot meals and salads in aesthetically pleasing arrangements.
- Observed customer purchases in line and differentiated between standard portions.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Created appealing food arrangements for party trays and specialized orders.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Planned, led, and helped in events such as Birthday Meals Meals and Bring Your Children to Work Day
Cashier
Lowes Home Improvment
Winchester, KY
12.2019 - 05.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained cash drawer of $[Amount] or more per shift.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
Education
Associate of Applied Science - Surgical Technology
Wichita State University Technical School
Wichita, Ks05.2024
High School Diploma -
Powell County High School
Stanton, KY05.2017
Skills
- ServSafe
- Menu memorization
- Plates presentation
- Quality control
- Food assembly
- Safe food handling
- Food spoilage prevention
- Guest seating arrangements
- Dining area maintenance
- Food station setup
- Guest relations management
- Tableside Service
- Daily specials memorization
- Bill computation
- Banquet coordination
- To-go order preparation
- Training and leading incoming employees
- Event Setup
Personal Duties
I helped my family run our farm by taking care of cows, goats, horses, chickens, and donkeys.
Timeline
Cashier
Lowes Home Improvment
12.2019 - 05.2022
Food Services Shiftlead
United States Air Force
06.2019 - Current
Associate of Applied Science - Surgical Technology
Wichita State University Technical School
High School Diploma -
Powell County High School
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