Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
Generic

Kerstin Kubiak

North Tonawanda,NY

Summary

Dynamic Team Leader at Burger King with a strong history of improving customer satisfaction and promoting team collaboration. Recognized for outstanding communication and organizational abilities, empowered team members to meet high service standards, resulting in increased retention and growth. Positive attitude and dedication to quality fostered a productive work environment.

Overview

7
7
years of professional experience

Work History

Team Leader

Burger King
North Tonawanda, NY
05.2018 - Current
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Established clear expectations for employees, providing guidance when needed.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Supervised team members to ensure efficient food preparation and service standards.

Education

Some College (No Degree) - BSN

Bryant And Stratton College
Orchard Park, NY
05-2027

Skills

  • Team collaboration
  • Customer service
  • Communication skills
  • Friendly, positive attitude
  • Organizational skills
  • Communication
  • Multitasking
  • Patient care

REFERENCES

References available upon request.

Timeline

Team Leader

Burger King
05.2018 - Current

Some College (No Degree) - BSN

Bryant And Stratton College

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