Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Kervens Francois Figaro

Kervens Francois Figaro

Saint albans

Summary

Dynamic security professional skilled in training personnel, enforcing policies, and emergency response. Proven ability to implement effective security measures and enhance team collaboration. Dedicated security officer with experience in policy enforcement and conflict resolution. Known for delivering exceptional customer service while training new staff and coordinating community events to foster engagement. Passionate Volunteer with experience in various types of outreach initiatives. Energetic individual with compassionate nature and drive to serve local community. Offers in-depth knowledge of community resources and energy to tackle challenging demands.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Security Officer

Unifi
Queens
11.2024 - 02.2026
  • Enforced company policies by identifying and addressing violations effectively.
  • Trained new security personnel on protocols, procedures, and emergency responses.
  • Collaborated with management to develop and implement improved security measures.
  • Verified photo IDs and tickets to allow guests passage.
  • Addressed problems quickly and reported clear information while working under minimal supervision.

Driver

Us Auto storage
Queens
01.2020 - 04.2021
  • Facilitated communication between departments to streamline operations effectively.
  • Picked up clients from specific locations to transport and drop off at destinations.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.

Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.

Cashier

Hagen-Dazs
Queens
10.2019 - 12.2019
  • Processed customer transactions quickly and accurately.
  • Maintained cleanliness and organization of the service area.
  • Assisted customers in selecting products and answering questions.
  • Operated cash register and handled various payment methods.
  • Stocked shelves with ice cream and dessert products regularly.
  • Provided excellent customer service to enhance the shopping experience.

Volunteer

hazel brooks
Brooklyn
04.2018 - 12.2019
  • Organized community events to promote local engagement and support initiatives.
  • Coordinated volunteer schedules to ensure adequate coverage for various programs.
  • Interviewed potential clients, collecting personal information to determine eligibility for social assistance.

Education

High School Diploma -

Centre Sacre Coeur De Cazeau
PORT -AU-PRINCE
07-2017

Some College (No Degree) -

Queensborough Community College
Oakland Gardens, NY

Skills

  • Training new personnel
  • Emergency response
  • Policy enforcement
  • Event coordination
  • Case interviewing
  • Customer service
  • Security management
  • Conflict resolution
  • Team collaboration
  • Volunteer recruitment
  • [Language] expertise
  • Empathy and patience
  • Friendly and outgoing
  • Positive attitude
  • Strategic partnerships
  • Activity scheduling

Languages

French
Full Professional
English
Professional
Spanish
Limited

Certification

  • CNA
  • DIALYSIS TECHNICAL

Timeline

Security Officer

Unifi
11.2024 - 02.2026

Driver

Us Auto storage
01.2020 - 04.2021

Cashier

Hagen-Dazs
10.2019 - 12.2019

Volunteer

hazel brooks
04.2018 - 12.2019

High School Diploma -

Centre Sacre Coeur De Cazeau

Some College (No Degree) -

Queensborough Community College
Kervens Francois Figaro