Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Kervin Barrios

Los Angeles,CA

Summary

Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Reliable Light Truck Driver with experience in managing routes efficiently and ensuring safe delivery of goods. Skilled in vehicle maintenance, route planning, and customer service, consistently meeting deadlines and exceeding expectations in fast-paced environments. Proven ability to improve processes for increased efficiency in delivery operations, resulting in higher satisfaction levels from clients and partners.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Delivery Driver

FlowerTruckLA
Los Angeles, CA
10.2022 - 12.2024
  • Navigated routes with relevant map programs and GPS systems.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Handled merchandise in accordance with product handling standards.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Utilized GPS and maps for efficient route planning.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Presented order bills and collected payments for deliveries.
  • Assisted warehouse personnel in packing orders when necessary.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Transported and safely delivered items to prevent damage or loss.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Delivery-driver

Holland Flower Market
Los Angeles, CA
03.2016 - 10.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Worked overnight shifts during peak periods to meet coverage needs.
  • Maintained organized, clean and professional vehicle to protect company reputation with customers.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Inspected load security and checked for damages.
  • Recorded each delivery using proper paperwork before leaving warehouse.
  • Handled cargo of upwards of $50,000.

Cart Attendant

Koreatown Galleria
Los Angeles, CA
09.2011 - 03.2016
  • Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.
  • Gathered and consolidated carts, freeing up additional cart return spaces.
  • Collected carts left in parking areas and returned to retail stores.
  • Cleared parking lot of litter and foreign debris.
  • Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
  • Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
  • Periodically disinfected carts preventing spread of disease.

Education

High School Diploma -

Eco Academy
Los Angeles, CA
07.2011

Skills

  • Class C Hino/BoxTruck 8 year Experience
  • Customer Service
  • Customer Relationships
  • Delivery and Shipment Records
  • Time Management
  • Forklift Operation
  • Vehicle Cleaning and Maintenance
  • Valid Driver's License
  • Attention to Detail
  • GPS Navigation
  • Efficiency and Time Management
  • Ability to Lift 50 Pounds
  • Dependability and Honesty
  • Payment collection
  • Clear communication
  • Heavy lifting
  • Pallet jack and hand truck operation
  • Loading and unloading
  • Shipping and packaging

Certification

  • Certified Forklift Operator

Languages

English
Professional
Spanish
Professional

Timeline

Delivery Driver

FlowerTruckLA
10.2022 - 12.2024

Delivery-driver

Holland Flower Market
03.2016 - 10.2022

Cart Attendant

Koreatown Galleria
09.2011 - 03.2016

High School Diploma -

Eco Academy

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Kervin Barrios