Proactive and caring worker with over 10 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
14
14
years of professional experience
Work History
Childcare Teacher
Heaven to Earth Worship Center
2016.09 - Current
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
Engaged with children on individual basis to build positive relationships and promote learning.
Supported diverse student needs through differentiated instruction strategies, ensuring academic success for all learners.
Promoted a positive classroom environment by establishing clear expectations and consistently enforcing behavior guidelines.
Resident Assistant
Amira Choice
2023.03 - 2024.04
Attended, participated, and contributed to monthly staff meetings addressing resident needs.
Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
Responded to room transfers, incident reports, and maintenance requests.
Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Assisted residents in preparing for activity and social programs.
Maintained clean, safe, and well-organized patient environment.
Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
Monitored medication storage area to maintain medication security and control.
Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
Reordered medication to maintain adequate supply.
Caregiver Attendant
Grannynannies
2016.07 - 2024.04
Managed household tasks efficiently, ensuring a clean and comfortable environment for patients.
Implemented strategies to prevent falls and accidents in the home setting, reducing risk of injury to patients.
Ensured patient safety through diligent monitoring and adherence to care plans.
Increased patient mobility through physical therapy exercises and proper use of assistive devices.
Assisted patients with daily living activities, promoting independence and dignity.
Provided emotional support to patients and families during challenging times, fostering positive relationships.
Patient Access Representative
Moffitt Cancer Center
2020.06 - 2022.09
Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
Stayed calm under pressure to and successfully dealt with difficult situations.
Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Enhanced overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage.
Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
Confirmed appointments, communicated with patients, and updated patient records.
Greeted incoming visitors and patients professionally and provided friendly, knowledgeable assistance.
Restaurant Hostess
Yard House Restaurant
2010.09 - 2015.05
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Answered customer questions about hours, seating, and menu information.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Education
High School Diploma -
King High School
Tampa, FL
05.2007
45Hr Early Childhood Education
King High School
Tampa, FL
05.2007
Skills
Special Needs Support
Observation and Assessment
Time Management
Team Player
Supportive
Problem-Solving
Organization skills
Customer Service
Effective Multitasking
Languages
Haitian Creole
Native or Bilingual
Timeline
Resident Assistant
Amira Choice
2023.03 - 2024.04
Patient Access Representative
Moffitt Cancer Center
2020.06 - 2022.09
Childcare Teacher
Heaven to Earth Worship Center
2016.09 - Current
Caregiver Attendant
Grannynannies
2016.07 - 2024.04
Restaurant Hostess
Yard House Restaurant
2010.09 - 2015.05
High School Diploma -
King High School
45Hr Early Childhood Education
King High School
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