Kerwin Pittenger

• Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
• Managed all aspects of business and finance, keeping accurate financial records for accounting/bookkeeping.
• Managed payroll/human resources duties.
• Managing major social media platforms to ensure quality content and effective advertising/marketing strategies are being implemented.
• Filming and editing content for social media.
• Developed systems and procedures to improve operational quality and team efficiency.
• Monitored budget and utilized operational resources.
• Defined, implemented, and revised operational policies and guidelines.
• Established strong partnerships with vendors, suppliers, and similar businesses to improve collaboration and ensure alignment with business requirements.
• Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
• Assisted in recruiting, hiring and training of team members and technicians.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Ensured optimal resource utilization by employing effective project management methodologies that maximized ROI without compromising quality or deadline adherence.
• Oversaw day-to-day production activities in accordance with business objectives.
• Monitored office workflow and administrative processes to keep operations running smoothly.

• Oversaw and managed day-to-day operations
• Supervised staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed all social media platforms to ensure effective marketing strategies.
• Created and implemented business strategies and policies to make daily operations more efficient
• Managed multiple projects and teams simultaneously, ensuring exceptional quality control of the projects at hand as well as engaging with clients to make sure their needs and input were addressed.
• Lead research and development for new business ventures, to maximize potential revenue for the company.

• Built rapport with customers and assessed needs to make product recommendations and upsell.
• Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
• Built strong client relationships through consistent communication and effective problem solving.
• Provided first-rate service to all customers and potential customers.
• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
• Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
• Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
• Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
• Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.
• Delivered engaging sales presentations, effectively communicating the value of products and services to prospective clients.

• Assisted clients in selecting appropriate vehicle options by identifying their unique needs and preferences.
• Maintained a consistent pipeline of new prospects through networking efforts within the local community.
• Leveraged social media platforms to engage potential buyers, promote dealership offerings, and expand brand reach.
• Offered tailored test-drives based on customer preferences to enhance their decision-making process.
• Collaborated with finance team to secure optimal financing solutions for customers.
• Increased dealership sales by developing and maintaining strong relationships with clients.

• Managing and operating online livestream worship services, using OBS Studio, Restream.io Multicast, ProPresenter, YouTube Creator Studio, and Facebook Live.
• Assist church staff, volunteers, and congregation with any information technology needs.
• Lead a 4-month project that consisted of upgrading the broadcast/production system, which included new cameras, mixers/soundboard, computers, audio system, software implementations, as well as general IT and network equipment.
• Operation of PTZ cameras for live-streaming and recording.
• Creating, coordinating, and operating livestream graphics such as title screens, information banners, and lower thirds containing lyrics and service details utilizing ProPresenter software.
• Managed all social media outlets to ensure informational content being promptly shared for new and existing church members.
• Worked closely with organizational leadership to coordinate needs regarding audio for the services, such as the use of microphones, connecting instruments to the audio system for in-person and live stream, etc.

RADEIN Advisors provides contractual information technology managed services to Keene Independent School District. This was a paid internship position during my high school career.

• Assisted with district device organization/management, resetting devices and upgrading firmware for the upcoming school year.
• Collaborated with IT professionals to upgrade existing network and technology infrastructure, such as computers, projectors, network equipment, A/V systems.