Keryanne Rojas
United States
Summary
Experienced Security Officer with over 2 years of dedication. Skilled in customer service, communication, critical thinking, and first aid. Currently pursuing a Bachelor's degree in Criminal Justice and continually striving to enhance expertise. Committed to professional growth and making a significant impact with a diverse background in security and hospitality.
Overview
5
5
years of professional experience
Work History
Security Officer
Paragon Systems Inc.
Washington, D.C., United States
03.2022 - Current
- Verifying credentials of authorized personnel entering secured areas, ensuring the compliance with security protocols
- Security screening, body scan, bag check, explosives
- Monitored CCTV cameras, alarm systems, and access control systems to maintain a secure environment
- Provided exceptional customer service by addressing inquiries, assisting visitors, and resolving any disturbance
- Participated in regular training sessions to enhance security knowledge, emergency response skills, and first aid/CPR abilities
- Collaborated with law enforcement authorities as necessary, providing information and cooperating with investigation.
Armed Security Officer
Culpepper & Associates Security Services
DC
12.2022 - 03.2023
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Managed access control systems, ensuring only authorized individuals gained entry to restricted areas.
- Enhanced security by conducting thorough patrols and monitoring CCTV systems for suspicious activity.
Flex Gaurd
Securitas
Alexandria
09.2022 - 12.2022
- Traveling to different site locations to assist with security safety protocols
- Verifying credentials of authorized personnel entering secured areas, ensuring the compliance with security protocols
- Monitored CCTV cameras, alarm systems, and access control systems to maintain a secure environment
- Provided exceptional customer service by addressing inquiries, assisting visitors, and resolving any disturbance.
Front desk Agent
Crescent Hotels & Resorts
Alexandria
12.2019 - 02.2021
- Greeting and welcoming guest onto the property
- Advise of local amenities and attractions
- Manage online, phone and in person room reservations
- Respond to any guests' issues and complaints in a friendly and timely manner
- Collaborate with the housekeeping department to ensure that all guest rooms meet hotel standards while accommodating any special request.
Education
Bachelors of Science in Criminal Justice -
Strayer University
Security Officer -
DCJS
09.2024
Skills
- Ability to Work Under Pressure Expert
- Ability to Work in a Team Expert
- Customer Service Expert
- Communication Expert
- Critical Thinking Expert
- First Aid Expert
- Security Operations Expert
- Leadership Expert
- Criminal Justice Expert
- Security Management Expert
Personal Information
Title: Security Officer
Languages
Spanish
Native or Bilingual
Timeline
Armed Security Officer
Culpepper & Associates Security Services
12.2022 - 03.2023
Flex Gaurd
Securitas
09.2022 - 12.2022
Security Officer
Paragon Systems Inc.
03.2022 - Current
Front desk Agent
Crescent Hotels & Resorts
12.2019 - 02.2021
Bachelors of Science in Criminal Justice -
Strayer University
Security Officer -
DCJS