Keryn Floyd
Walnut Ridge,AR
Summary
Highly motivated, results driven Automotive Sales Manager with nearly 5 years experience in developing and executing successful sales strategies, driving increased sales and profits, and enhancing customer overall satisfaction. Fiercely skillful negotiator eager to exceed all sales goals while being immensely proficient at establishing and cultivating strong relationships with both finance lenders and customers, resulting in repeat business and a growing referral program. Meticulous and diligent individual with the ability to successfully lead, manage, and motivate a dynamic sales team.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales/ Finance
Delta Motors, LLC
08.2023 - Current
- Establish and cultivate rapport with new customers and maintain current customer relationships by effectively articulating, actively listening to attain customer objectives, and empowering customers by offering simplified and transparent car buying experiences
- Perform thorough vehicle demonstrations, accompanying customers on test drives, and highlighting key vehicle features that meet customer needs
- Negotiate purchase price of vehicle and thoroughly explain customer financing options
- Secure and complete all documentation required for financing, while maintaining high ethical standards and abiding by all federal, state, and local regulations
- Active social media presence to increase networking opportunities with potential and existing customers, resulting in 30% repeat business and 35% increase in referrals
- Implement new finance and warranty companies
- Attend auctions to buy and sell inventory
Sales/ Finance Manager
Baltz Chevrolet
05.2023 - 07.2023
- Maintained monthly average of 70% penetration on ancillary products
- Implemented systems and procedures to sales team, streamlining the process resulting in increased sales and store profits by 40%
- Average backend gross of $2200 per copy
- Established and cultivated solid business relationships with new and existing customers as well as implementing new finance and warranty companies
- Closed lucrative sales deals using strong negotiation and persuasion skills
- Performed all Sales and F & I Manager related responsibilities and duties
- Attended auctions to buy and sell inventory
- Managed the company website and social media pages
General Manager
Premier Auto
09.2021 - 04.2023
- Managed all daily operations
- Performed all Sales and F&I Manager related responsibilities and duties
- Developed and implemented strategies to increase sales and profitability
- Managed budget implementations, employee reviews, training, and schedules
- Inventory Management
- Attended auctions (on-site & online) to buy and sell inventory
- Worked closely alongside and cultivated strong relationships with lenders, underwriters, and bank reps
- Managed a diverse team of sales professionals, fostering a positive work environment and high employee satisfaction
Finance Manager
Premier Auto
09.2019 - 09.2021
- Performed all F&I related responsibilities and duties
- Secured financing for customers and completed all documentation required for financing, including preparing and thoroughly presenting F&I menus and closing customers on ancillary products
- Compiled and sent in all finance documents to financial lenders for funding
- Working closely alongside and maintained strong relationships with lenders
- Completing all weekly and monthly reports and submitted to corporate in timely manner
- Maintained high ethical standards and abided by all federal, state, and local regulations
Co-Owner/Business Manager
DKR Farms, LLC.
01.2016 - 09.2017
- Maintained compliance with all federal and state DOT laws and regulations
- Responsible for all bookkeeping and payroll duties
- Overseeing all company logistics
- Managed several drivers and trucks/trailers on daily basis
Business Manager
R & D Farms, Corp.
02.2014 - 01.2016
- Responsible for all bookkeeping and payroll duties
- Managed yearly farm budget
- Managed all operational records
- Monitored stock markets daily
- Assisted in fields during planting and harvesting by operating farm equipment
- Assisted in selling of crops
Retail Coverage Merchandiser
Acosta
04.2010 - 02.2013
- Managed assigned territory by traveling daily to different Wal-Mart locations across Arkansas and surrounding states
- Established and maintained strong relationships with store and department managers
- Acted as liaison between Wal-Mart and Acosta's top retail brands across United States and Canada
- Inventory Management
- Assisted in product launches and promotions by training store managers and staff, and building product displays on-site
- Compiled weekly/monthly sales and inventory reports, then developed and executed action plans increasing sales and productivity at each location
Education
Associate of Applied Science - Physical Therapist
Arkansas State University
Jonesboro, AR05.2008
High School Diploma -
Riverside High School
Lake City, AR05.2004
Skills
- Building and Maintaining Strong Relationships
- Profit and Revenue-Generating Strategies
- Goals and Performance
- Market and Competitive Analysis
- Multitasker
- Detail Oriented
- Problem-Solving Abilities
- Contract Negotiating
- Account and Territory Management
- Quick Learner
- Time Management
Certification
Ally Bank Academy- Aug 2020
Certificate of Completion in F&I Management
References
- David Luke, Senior Account Executive, Ally Financial, 901-378-5065, Former Bank Rep with 40+ years' experience in the automotive industry
- Jeramie Felton, Sales Professional, Pratt's Auto Salvage, 501-554-1817, Former General Manager with 20 years' experience in the automotive industry
- Craig Stone, Owner/ General Manager, Stone AutoPlex, 870-219-6397, Former colleague with 20+ years' experience in the automotive industry
Timeline
Sales/ Finance
Delta Motors, LLC
08.2023 - Current
Sales/ Finance Manager
Baltz Chevrolet
05.2023 - 07.2023
General Manager
Premier Auto
09.2021 - 04.2023
Finance Manager
Premier Auto
09.2019 - 09.2021
Co-Owner/Business Manager
DKR Farms, LLC.
01.2016 - 09.2017
Business Manager
R & D Farms, Corp.
02.2014 - 01.2016
Retail Coverage Merchandiser
Acosta
04.2010 - 02.2013
Associate of Applied Science - Physical Therapist
Arkansas State University
High School Diploma -
Riverside High School
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