Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

KERYN MORALES

Perth Amboy,NJ

Summary

Dynamic professional with a strong background in customer support and effective communication, demonstrated at BestRentNJ. Proven ability to enhance tenant satisfaction and streamline processes, while fostering team engagement. Skilled in strategic problem analysis and proficient in managing documentation, ensuring compliance and accuracy in all operations.

Overview

8
8
years of professional experience

Work History

Leasing Assistant

BestRentNJ
05.2024 - Current
  • Coordinated tenant communications to enhance satisfaction and retention.
  • Streamlined lease documentation processes, ensuring compliance and accuracy.
  • Conducted property tours, showcasing amenities and features to potential renters.
  • Managed scheduling of maintenance requests, improving response times and tenant experience.
  • Managed move-in/move-out processes efficiently by conducting inspections, coordinating cleaning services, and completing necessary paperwork in a timely manner.
  • Supported property management team in daily operations, ensuring smooth workflow and optimal efficiency.

SENIOR CITIZEN COORDINATOR

Puerto Rican Association For Human Development, Inc.
09.2023 - 03.2024
  • Monitored patient progress, documenting changes and communicating findings to healthcare team members effectively.
  • Assisted clients with mobility and physical therapy exercises, promoting independence and improving overall well-being.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.

Health Ambassador

Raritan Bay Area YMCA
08.2022 - 08.2023
  • Collaborated with local organizations to enhance community outreach initiatives and resource availability.
  • Trained new staff on program implementation and community engagement strategies.
  • Led health screenings and assessments to identify community health needs and concerns.
  • Coordinated volunteer recruitment efforts, ensuring adequate staffing levels for successful program delivery.
  • Enhanced community health outcomes through the organization of wellness events and workshops.

Pharmacy Technician

GOOD HEALTH PHARMACY
07.2020 - 08.2022
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.

Pharmacy Technician

Ar-ex Pharmacy
06.2017 - 05.2020
  • Processed prescription orders accurately and efficiently, ensuring timely delivery to patients.
  • Maintained inventory levels by tracking medication supplies and placing orders as needed.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Educated patients on proper medication usage, addressing inquiries to improve understanding.
  • Trained new pharmacy staff on procedures and best practices for efficiency and accuracy.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Education

High School Diploma -

ACADEMY OF URBAN LEADERSHIP CHARTER SCHOOL
Perth Amboy, NJ
06-2021

Skills

  • Demonstrated sales proficiency
  • Effective communication
  • Effective team engagement
  • Effective telephone and email communication
  • Strategic problem analysis
  • Strong background in customer support

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Leasing Assistant

BestRentNJ
05.2024 - Current

SENIOR CITIZEN COORDINATOR

Puerto Rican Association For Human Development, Inc.
09.2023 - 03.2024

Health Ambassador

Raritan Bay Area YMCA
08.2022 - 08.2023

Pharmacy Technician

GOOD HEALTH PHARMACY
07.2020 - 08.2022

Pharmacy Technician

Ar-ex Pharmacy
06.2017 - 05.2020

High School Diploma -

ACADEMY OF URBAN LEADERSHIP CHARTER SCHOOL

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