Summary
Overview
Work History
Education
Skills
References
Timeline
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Kerynn Smith

Grass Valley,CA

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A hard working coworker with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Housekeeping/Hostess

Kodiak Lodge
Larson Bay, Ak
07.2024 - 09.2025
  • Handled guest requests for additional towels and linens by contacting the housekeeping department.
  • Responded promptly to guest inquiries regarding housekeeping services.
  • Communicated clearly with kitchen staff regarding customer orders.
  • Monitored customer satisfaction levels throughout their meal experience.

Manager

Woodstock's Pizza
Goleta, Ca
04.2022 - 02.2025
  • Resolved customer complaints and issues, and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources, and monitored team performance to keep the business profitable and running smoothly.
  • Provided customers with expert advice on different types of beers, styles, and food pairings.
  • Completed cash and credit card transactions accurately using POS software.
  • Trained employees on additional job positions to maintain coverage of roles.

Barista

Dutch Bros
Grass Valley, Ca
01.2021 - 03.2022
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages with focus.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.

Education

Graduated 2021 -

Bear River High School
Auburn, CA

Skills

  • Verbal and written communication
  • Team Leadership
  • Customer Engagement
  • Restaurant operations management
  • Food Service Background
  • Staff Training and Development
  • Hospitality background

References

References available upon request.

Timeline

Housekeeping/Hostess

Kodiak Lodge
07.2024 - 09.2025

Manager

Woodstock's Pizza
04.2022 - 02.2025

Barista

Dutch Bros
01.2021 - 03.2022

Graduated 2021 -

Bear River High School