Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kesav Nair

Goose Creek,SC

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

3
3
years of professional experience

Work History

Technology & Electronics Advisor/Specialist

Best Buy
Charleston
06.2022 - Current
  • Accompany specialist to deliver install home theatre and components to client’s homes and offices
  • Trouble shoot client’s devices ranging from computers to television and sound systems
  • Installing equipment, programming remote control, cable management, answering inquiries made by client
  • Developing service plans after consultation with clients, performing follow-ups assessing quality and quantity of services
  • Conduct meetings with client to determine intent of project requirements and budgets
  • Providing satisfactory services to clients and maintain strong relationships for future opportunities in regard to business.

Retail Sales Advisor

Nike
Charleston
07.2021 - 06.2022
  • Delivering premium customer service and experience by providing satisfactory service to each individual customer
  • Interacting with customers to figure out the best products based on their specific and individual needs
  • To challenge my customer service skills to assist and build sales techniques, while expanding product knowledge across all departments and categories recognized within the brand
  • Duties included proper product/merchandising presentation, cash wrap, resolution of customer concerns, assisting in general store operations, wherever required
  • Assortment of inventory of the store in required order to ensure proper product placement.

Customer Success Specialist

Hyundai
Charleston
01.2020
  • Answering phone calls, setting appointments in computer checking vehicle history and check for open recalls
  • Porter cars back to technicians or park in designated zones
  • Assortment of equipment, tools, and vehicles in inventory
  • Running vehicle through car washes when completed
  • Keeping service area neat, orderly, and free of debris
  • Greeting customers upon arrival
  • Shuttle customers back and forth to home and work
  • Obtain information from vehicles and relay them back to technicians.

Education

Major – Criminal Justice -

University of South Carolina
Columbia, SC
05.2022

Masters – Intelligence and Security Studies -

Citadel
Charleston, SC

Skills

  • Java
  • Linux
  • Customer Service
  • Leadership
  • Management
  • Basic Problem Solving
  • Active Listening
  • Adaptability and Flexibility
  • Problem-solving aptitude
  • Decision-Making
  • Attention to Detail
  • Adaptability
  • Excellent Communication
  • Relationship Development
  • Team building
  • Time management abilities
  • Task Prioritization
  • Strategic Planning
  • Data Interpretation

Timeline

Technology & Electronics Advisor/Specialist

Best Buy
06.2022 - Current

Retail Sales Advisor

Nike
07.2021 - 06.2022

Customer Success Specialist

Hyundai
01.2020

Major – Criminal Justice -

University of South Carolina

Masters – Intelligence and Security Studies -

Citadel
Kesav Nair