Summary
Overview
Work History
Education
Skills
Certification
Summary of Qualifications
Timeline
Generic

Emon Spriggs

Overland Park

Summary

Reliable and adaptable professional with a proven track record of excellence in customer service, technical skills, and teamwork. Recognized for strong problem-solving abilities, promptness, and a positive attitude in fast-paced environments. Seeking a new opportunity to bring dedication and professionalism to a dynamic workplace.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Patient Care Coordinator

Optum
11.2021 - Current
  • •Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Facilitated patient scheduling and appointment management to enhance service delivery.
  • Collaborated with multidisciplinary teams to coordinate comprehensive patient care plans.
  • Streamlined communication between patients and healthcare providers to improve response times.
  • Implemented electronic health record systems for efficient patient data management and tracking.

Automotive Technician

Valvoline Instant Oil Change
10.2020 - Current
  • Duties Include: Performed oil changes and fluid exchanges efficiently, maintaining high service quality standards.
  • Diagnosed and repaired vehicle issues, ensuring optimal performance and customer satisfaction.
  • Repairing cooling components and systems including air conditioners and cooling systems
  • Maintaining a clean and safe work environment
  • Produce legible and accurate paperwork to reflect work performed on vehicles that are serviced
  • Conduct diagnostic tests on vehicles and replaced worn or damaged components

Cashier/Customer Service Representative

Sams Club
01.2020 - 10.2020
  • Duties Included: Providing a smiling face to each customer to make them feel comfortable with their shopping experience and lending a helpful hand to assist customers
  • Provide customer satisfaction to ensure we make each customer a return customer that would recommend our location to family and friends
  • Process sales transactions and calculate the cost of products and services
  • Maintain professional practice and customer interaction
  • Maintain adequate change denominations in the cash drawer and request more if needed
  • Calculate and return change as needed by payment method

Line Cook/Prep Cook

La Bodega Restaurant
08.2019 - 01.2020
  • Duties Included: Assisting with stocking and setting up kitchen stations
  • Preparing food and cooking meals to standards
  • Working with servers to ensure that all customers meals are made accurately and in a timely manner
  • Maintain professional practices in the kitchen
  • Washing dishes and cooking areas to ensure sanitized and suitable work spaces
  • Making sure that kitchen operations and hygiene measures meet food and safety standards and regulations.

Sales Associate

Ace Hardware
03.2019 - 08.2019
  • Duties Included: Welcoming customers into the store with a cheerful attitude
  • Explaining the benefits and functions of products needed
  • Recommending related products to increase customer’s customers options and enrich their shopping experience
  • Accepting and processing orders along with taking payment for products
  • Explaining the best products for their needs

Education

Diploma -

Shawnee Mission West High School
05.2020

Skills

  • Culinary arts and food prep Food handling and safety
  • Customer service and customer satisfaction
  • Critical thinking skills
  • HIPAA compliance
  • Financial transactions including but not limited to POS transactions, CPU transactions and assistance with self pay options
  • Automotive repair including but not limited to oil change services, system and component repairs, standard maintenance duties
  • Proficiency in Microsoft Office navigation and creation of Google Documents

Certification

ServSafe Food Handlers Permit

Certified Pharmacy Technician (CPhT)

Summary of Qualifications

  • 1. Team player with flexibility and a tolerance of diverse interests and levels of authority.
  • 2. Organized, and efficient problem solver, with common logic concerning practical solutions.
  • 3. Dependable with excellent sense of timeliness and promptness.
  • 4. Adapts well with constant changes in workplace policies and procedures.
  • 5. Competitive attitude towards challenges in fast paced environments.

Timeline

Patient Care Coordinator

Optum
11.2021 - Current

Automotive Technician

Valvoline Instant Oil Change
10.2020 - Current

Cashier/Customer Service Representative

Sams Club
01.2020 - 10.2020

Line Cook/Prep Cook

La Bodega Restaurant
08.2019 - 01.2020

Sales Associate

Ace Hardware
03.2019 - 08.2019

Diploma -

Shawnee Mission West High School

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