Summary
Overview
Work History
Education
Skills
Certification
Timeline
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KESHA CARLISLE

Independence,MO

Summary

Detail-oriented professional with expertise in customer service and time management. Demonstrated success in maintaining accurate documentation and upholding safety standards. Proficient in conflict resolution, contributing to operational success and efficiency improvements.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Bus Driver

First Student Inc.
08.2024 - Current
  • Picked up and dropped off riders at specific locations following strict time schedules.
  • Complied with traffic rules and regulations to operate vehicles in safe, legal manner.
  • Completed daily vehicle inspections and reported any issues to supervisors.
  • Utilized problem solving skills when unexpected issues arose during trip.
  • Remained abreast of weather conditions and school closings, early dismissals or late openings.
  • Developed strong route knowledge while navigating through busy city streets.
  • Exhibited excellent customer service skills when interacting with passengers.

Caregiver

Senior Helpers
03.2024 - 04.2024
  • Assisted client with daily hygiene care.
  • Maintained a daily journal of client’s daily activities.
  • Assisted client with daily scheduled exercise and healthcare practices.
  • Encouraged client to be self-sufficient as possible and offered assistance when needed.
  • Provided companionship and emotional support to client.

Fulfillment Associate

Walmart Supercenter
10.2021 - 05.2022
  • Responsible for receiving products from vendor partners, inspecting products for damage or defects, processing customers’ orders, checking for accuracy and distributing orders to clients.
  • Followed safety protocols to protect merchandise from damage.

Eligibility Specialist

State of Missouri DFS
10.2016 - 07.2017
  • Assisted customers with their applications.
  • Verified employment status.
  • Entered necessary social, financial, and medical information to determine the need and eligibility for public assistance.

Teacher Assistant

The Perfect Gift Learning Center
02.2013 - 07.2014
  • Assisted Lead Teacher in supervising children in classroom.
  • Created weekly parent letters and curriculum.
  • Acted quickly when trouble was anticipated and in emergency situations.
  • Ensured the children were engaged and challenged to help them develop mentally, physically, and emotionally.
  • Maintained the cleanliness and sanitation of the rooms.
  • Attended workshops to stay informed with updated procedures and information.

Enumerator (Temporary)

Federal Census Bureau
02.2010 - 07.2010
  • Completed research in specific areas.
  • Ensured privacy and confidentiality of the residents.
  • Assisted residents with reading and completing surveys.
  • Corrected any discrepancies I encountered in existing census data.
  • Provided backup assistance to other enumerators.

Mental Health Program Assistant

St. Patrick Center
09.2008 - 06.2009
  • Maintained daily records of clients.
  • Completed data entry of records.
  • Created new client packets.
  • Answered phone calls and transferred to appropriate staff.
  • Performed duties such as copying, faxing, bulletin board up-keep, mail distribution, and filing.

Receptionist / Intake Worker

St. Patrick Center
03.2006 - 09.2008
  • Escorted patients to and from Grace Hill Clinic, Logan Chiropractic, and St. Patrick Center Dental Clinic.
  • Prepared patients to be registered and assisted patients with their forms.
  • Managed appointments for Logan Chiropractic and St. Patrick Center Dental Clinic.
  • Maintained statistics and generated reports for my supervisor.
  • Sanitized the dental equipment and dental office.
  • Maintained volunteer dentists schedules.
  • Ordered supplies for the dental clinic.
  • Performed office support duties such as filing, assisting patients, coordinating volunteers scheduled hours, creating new patient packets.

Intake Worker - Intern

Metro Food Pantry
02.2005 - 05.2005
  • Assisted with overseeing the operation of the food pantry.
  • Performed office duties and made payment arrangements for those in need of emergency utility assistance.

Health Coach

Washington University
05.2000 - 04.2003
  • Gathered data to utilize in research study.
  • Educated participants on medications and health status.
  • Followed up with patients via telephone, mail, and home-visits.
  • Provided patient support and referred patients to appropriate resources.

Education

Associate’s Degree - undefined

St. Louis Community College-Forest Park
MO

Skills

  • Organizational abilities
  • Client support
  • Records management
  • Office equipment handling
  • IT skills
  • Knowledge of Fair Housing Regulations
  • Time efficiency
  • Dispute resolution
  • Data confidentiality
  • Effective communication
  • Community services
  • Flexibility

Certification

  • First Aid Certification
  • CPR Certification

Timeline

Bus Driver

First Student Inc.
08.2024 - Current

Caregiver

Senior Helpers
03.2024 - 04.2024

Fulfillment Associate

Walmart Supercenter
10.2021 - 05.2022

Eligibility Specialist

State of Missouri DFS
10.2016 - 07.2017

Teacher Assistant

The Perfect Gift Learning Center
02.2013 - 07.2014

Enumerator (Temporary)

Federal Census Bureau
02.2010 - 07.2010

Mental Health Program Assistant

St. Patrick Center
09.2008 - 06.2009

Receptionist / Intake Worker

St. Patrick Center
03.2006 - 09.2008

Intake Worker - Intern

Metro Food Pantry
02.2005 - 05.2005

Health Coach

Washington University
05.2000 - 04.2003

Associate’s Degree - undefined

St. Louis Community College-Forest Park

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KESHA CARLISLE