Kesha Evans
Lees Summit,MO
Summary
Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service. Personal Information Driven Pharmacy Technician with 10 years of experience and success in working within fast-paced pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. Committed and compassionate Kennel Technician providing quality care for animals. Proficient in animal safety protocols and possesses excellent communication and customer service skills.
Overview
14
14
years of professional experience
Work History
Assistant Scientist
Trinity Biotech
Kansas City, MO
08.2022 - Current
- Conducted experiments in laboratory environment for product development purposes.
- Documented changes during experiments, noting unexpected issues arising during research activities.
- Trained new employees on areas of technical expertise and compliance issues relevant to lab setting.
- Conducted moderately complex analysis to support process development.
- Performed complex troubleshooting and assisted in leading initiatives to solve challenging scientific problems with assays or instrumentation.
- Presented technologies, research advancements and industry updates to domestic and global agencies and companies.
Kennel Technician
Petland
Lees Summit, United States
03.2022 - 08.2022
- Protected animals from care errors by maintaining clear and secure tags.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Kept animal coats clean and healthy with regular washing, grooming and trimming.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Kept animals clean and free of contaminants to promote optimal health.
- Kept cages, kennels, play yards and grooming areas neat and clean.
- Monitored animals for behavioral problems and signs of health issues.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Followed pet care instructions for dietary needs and medication regimens.
Experience Pharmacy Technician Floater
AHS Pharmacy Staffing
, us
09.2021 - 03.2022
- Created new customer profiles and updated changes such as demographics, allergies and new medication in pharmacy computer systems
- Compiled customer demographic, allergy and medical history background
- Managed inventories, rotated stock, removed expired or damaged products, and resolved discrepancies in drug counts
- Adhered to regulatory guidelines for workplace safety and customer confidentiality
- Received and verified incoming drug inventories and reported discrepancies to lead pharmacist
- Efficiently processed till transactions for new and refilled prescription orders
- Received, reviewed, dispensed and label over 100s prescriptions daily with expert accuracy.
- Logged information for reporting purposes.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Assistant Store Manager
Hillcrest Transitional Housing, Lee's Summit
09.2020 - 06.2021
- Closing store and occasionally open as needed
- Adhere to Hillcrest employee handbook and retail policies and engage customers, volunteers, staff, and donors with values that reflect the ministry
- Responsible for accurate and timely register reconciliation and money handling
- Manage stores security system, enabling it and disabling it when necessary
- Attending to customer requests or inquiries in store
- Operating point of sale system
- Sorting, hanging, and pricing clothing
- Putting away wares and clothing as needed
- Making sure that the store is always clean and properly organized
- Filling in for the store manager when required
- Follow closing checklist
- Follow company policies and procedures
- Ability to process information and merchandise through computer system and POS register system.
Lead Technician
United Script
Lee's Summit, MO
04.2019 - 09.2020
- Ensure that during all packaging operations site's safety, quality and compliance metrics are met or surpassed while meeting corporate and site standards and policies
- Able to run Blister and/or Bottle equipment as advanced operator and act as technical specialist for changing over packaging equipment between batch records
- Alert management of any potential deviations or infractions in timely manner
- Responsible for set-up and operations of non-portable production equipment and documents activities within batch record or other portable equipment as needed
- Must receive “sign off” of proficiency and maintain it in all required Blister and/or Bottle equipment
- Minimize production downtime through advanced troubleshooting skills
- Delegates tasks to other Technician II's or I's as needed to aid in equipment set-up, breakdown or operation
- Prepare and complete documentation in compliance with SOPs and cGMP
- Maintain and stay current on all necessary training required to support both primary and secondary packaging operations in Compliance Wire and all other GMP and work-related class room training
- Supports equipment settings and troubleshooting activities
- Assist Maintenance Technicians with Preventive Maintenance
- Managed opening and closing duties for pharmacy.
- Set up and modified patient profiles to include current medications and insurance details.
Traveling Pharmacy Technician
Jackson Pharmacy Professionals
Kansas City
08.2016 - 02.2020
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system
- Resolved non-routine issues like third party billing, computer system and customer service issues
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues
- Counted, measured, and compounded medications following standard procedures
- Entered and processed patients' prescriptions into internal system
- Stocked, labeled and inventoried medication to keep accurate records
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Pharmacy Technician
Research Medical Center
Kansas City
03.2012 - 08.2016
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques
- Maintained proper drug storage procedures, registries, and records for controlled drugs
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Communicated directly with doctors offices via telephone, fax, and email
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
- Completed paperwork, entering prescription and insurance or billing information into patient profiles
- Counted, measured, and compounded medications following standard procedures
- Assisted in preparation, distribution, and storage of pharmaceuticals
- Communicated with prescribers to verify medication dosages, refill authorizations
Veterinary Assistant
Countryside Animal Hospital
Kansas City, MO
07.2009 - 03.2012
- Answered owner animal health questions and advised on best care practices.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Assisted senior staff with blood analyses and physical assessments.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Administered medications to animals in treatment and documented changes in condition.
- Assisted veterinarian during surgical procedures by creating and maintaining unobstructive surgical fields and passing instruments.
- Cleaned, sterilized and maintained kennels, operating rooms and surgical equipment.
Education
Pharmacy Technician -
Missouri Board of Pharmacy
02.2010
High School Diploma -
SouthWest High School
06.1999
Skills
- Animal Restraining
- Animal Bathing
- Behavioral Control
- Towel Folding
- Care Monitoring
- Set Appointments
- Animal Observations
- Facility Laundry and Cleaning
- Animal Examinations
- Ordering and Stocking Medications
- FDA Drug Safety Guidelines
- Labeling Prescriptions
- Drug Storage Procedures
- Preparing Bubble Packs
- Assisting Pharmacists
- Medicare and Medicaid Processes
- Stocking Shelves
- Answering Customer Questions
- Supporting Pharmacy Operations
- Prescription Pricing
- Resolving Customer Issues
- Verifying Orders
- Records Preparation
- Receiving Incoming Supplies
- Cash Register Operation
- Payment Processing
- Equipment Cleaning and Maintenance
- New Hire Onboarding
- Insurance Claim Processing Software
- Typing Medication Labels
- Secure Storage of Medications
- Preparing Bulk Medications
- Prescription Refill Fulfillment
- Organization and Prioritization
- Medical Machine Maintenance
- Restock Shelves
- Pyxis Med Station Software
- Patient Record Maintenance Software
- Fill Orders
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Scientist
Trinity Biotech
08.2022 - Current
Kennel Technician
Petland
03.2022 - 08.2022
Experience Pharmacy Technician Floater
AHS Pharmacy Staffing
09.2021 - 03.2022
Assistant Store Manager
Hillcrest Transitional Housing, Lee's Summit
09.2020 - 06.2021
Lead Technician
United Script
04.2019 - 09.2020
Traveling Pharmacy Technician
Jackson Pharmacy Professionals
08.2016 - 02.2020
Pharmacy Technician
Research Medical Center
03.2012 - 08.2016
Veterinary Assistant
Countryside Animal Hospital
07.2009 - 03.2012
Pharmacy Technician -
Missouri Board of Pharmacy
High School Diploma -
SouthWest High School
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