Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kesha Jackson

Charlotte,NC

Summary

Talented Shift Manager driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem-solving and decision-making skills.

Resourceful Shift Manager known for high productivity and efficient task completion. Skilled in team leadership, operational management, and conflict resolution. Excel in communication, adaptability, and problem-solving to enhance team performance and achieve company goals.

Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.

Hardworking professional with energetic personality and strong cleaning skills. Properly handles heavy equipment, cleaning chemicals and supplies. Monitors building security and safety by locking doors and checking electrical appliance use to prevent hazards.

Disciplined professional experienced in building bulk delivery pallets, managing inventory systems and operating gas, electric, and propane powered forklift trucks to load and unload products. Recognized for maximizing storage space and efficiency.. Motivated and safety-conscious worker with many years of experience.

Reliable Loader and Unloader known for high productivity and efficient completion of tasks. Skilled in inventory management, safety protocols, and machinery operation to ensure seamless loading and unloading processes. Excel at time management, teamwork, and problem-solving to meet deadlines and maintain operational flow. Committed to maintaining workplace safety and contributing positively to team dynamics.

Skilled Labeler with experience in various industries including retail and manufacturing. Possess strong knowledge of quality control standards, labeling machinery operation, and inventory management. Have demonstrated ability to consistently maintain high levels of accuracy while adhering to strict deadlines. Strengths include excellent communication skills, adaptability, and problem-solving capabilities for effective team collaboration and process improvements.

Precise labeler known for high productivity and efficiency in task completion. Possess specialized skills in label application techniques, quality control, and inventory management. Excel at time management, teamwork, and adaptability, ensuring seamless operations in fast-paced environments.

Organized warehouse team member productive in high-volume environments. Reliable in maintaining accurate inventory records and optimized storage spaces. Skillfully troubleshoots and maintains material handling equipment.

Productive Warehouse Assistant offers top skills in stock and good movement, heavy equipment operations and product packaging and labeling. Maintains accurate, thorough records and consistently adheres to delivery schedules. Meets targeted goals to increase company profitability.

Solid background in warehouse environments focused on clearing damaged items, maintaining accurate stock and verifying incoming shipments. Attentive to important details and accurate in processing paperwork and coordinating movements. Excellent equipment operation and inspection skills.

Overview

10
10
years of professional experience

Work History

Shift Manager

Circle K Gas Station
Charlotte, NC
05.2024 - Current
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.

Room Attendant

Home2 Suites By Hilton
Charlotte, NC
06.2022 - 06.2024
  • Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
  • Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
  • Checked for damage to walls or furniture and reported any issues to the supervisor.
  • Inspected vacant rooms for repairs or renovations needed before assigning them to new guests.
  • Provided guests with information about local attractions and services using a variety of resources.
  • Set up housekeeping carts with appropriate supplies for each room assigned on daily basis.
  • Folded laundry items such as sheets and towels according to established standards.

Shift Leader

McDonald's
Charlotte, NC
03.2021 - 05.2022
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Assisted in training new employees on shift operations.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Confirmed accuracy of daily sales reports before submitting them to management for review.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Adhered to all health code regulations while preparing food items for customers.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.

Loader and Unloader

FedEx
Charlotte, NC
02.2020 - 03.2021
  • Loaded and unloaded freight from trucks using forklift equipment.
  • Verified accuracy of shipping documents against product received.
  • Assisted in organizing warehouse stock to ensure efficient storage, retrieval, and replenishment of products.
  • Operated pallet jacks to move skids throughout the warehouse facility.
  • Maintained a safe work environment by adhering to all safety regulations and policies.
  • Inspected incoming shipments for damage or defects, reporting any discrepancies immediately.
  • Ensured proper placement of materials on shelves and maintained inventory records as needed.
  • Wrapped and packaged finished products according to customer specifications.
  • Labeled containers accurately with correct item codes, weight, destination address.
  • Responded promptly to customer inquiries regarding order status and shipment details.
  • Prepared outgoing shipments for delivery by securing items onto pallets or into boxes and crates.

Label Maker

Printful
Charlotte, NC
02.2019 - 02.2020
  • Developed and implemented labeling processes to ensure accuracy of product identification.
  • Created and printed labels for products using a label maker.
  • Edited existing labels using the label maker software.
  • Performed quality control on all labels produced to ensure accuracy and legibility.
  • Troubleshot any issues with the label maker or software as needed.
  • Maintained accurate records of all labels created in the system.
  • Monitored inventory levels of supplies used for labeling, such as ribbons, paper.
  • Assisted in training new staff members on how to use the label maker and software.
  • Programmed bar codes into the label maker software when required by customers.
  • Created customized templates for various types of labels according to customer specifications.

Warehouse Associate

International Paper
Charlotte, NC
07.2014 - 02.2019
  • Received and processed incoming shipments, verifying accuracy of items against purchase orders.
  • Maintained accurate inventory records through manual and computerized systems.
  • Performed cycle counts to ensure accuracy of inventory levels.
  • Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
  • Unloaded materials from trucks using forklifts and pallet jacks.
  • Packed goods for shipment in accordance with customer instructions.
  • Labeled containers correctly for product identification purposes.
  • Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
  • Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
  • Assisted in loading finished goods onto delivery vehicles as required.
  • Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.

Education

GED -

CPCC
Charlotte, NC
05-2012

Skills

Picking & packing

  • Team Development
  • Safety Compliance
  • Quality Assurance
  • Inventory Control
  • Workplace Safety
  • Employee Training
  • Relationship Building
  • Shift leadership
  • Payment Processing
  • Hiring and Recruiting
  • Inventory controls
  • Handling Customer Complaints

Loading & unloading

Housekeeping

Cash handling

Communication

Shipping & receiving

Timeline

Shift Manager

Circle K Gas Station
05.2024 - Current

Room Attendant

Home2 Suites By Hilton
06.2022 - 06.2024

Shift Leader

McDonald's
03.2021 - 05.2022

Loader and Unloader

FedEx
02.2020 - 03.2021

Label Maker

Printful
02.2019 - 02.2020

Warehouse Associate

International Paper
07.2014 - 02.2019

GED -

CPCC
Kesha Jackson