Kesha Jennings

Assisted team members in daily operational tasks to promote efficiency and productivity.

• Participated in training sessions to enhance skills and gain knowledge of tools used.
• Trained new team members by relaying information on company procedures and safety requirements.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
• Coached team members in techniques necessary to complete job tasks.
• Collaborated with peers to support project goals and improve team dynamics.
• Adapted quickly to changing priorities, ensuring timely completion of assigned duties.
• Provided support in coordinating workflows among team members for optimal performance.
• Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
• Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
• Managed schedules, accepted time off requests and found coverage for short shifts.
• Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
• Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
• Led by example, demonstrating commitment and professionalism that inspired team members to excel.