Summary
Overview
Work History
Education
Skills
Certification
Highlights of Qualifications
Timeline
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Kesha Lee

Miami,FL

Summary

Skilled Security Dispatcher with two years of experience in emergency response and communication management. Proficient in coordinating security operations, monitoring alarm systems, and ensuring adherence to safety protocols. Focused on promoting a secure environment while Skilled in maintaining secure environment with strong diligence and effective communication abilities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Security Screener

Securitas Security Services
08.2022 - 05.2023
  • Managed secure access control at the Port of Miami, operating screening equipment and conducting physical searches to prevent unauthorized items.
  • Responded effectively to security incidents with strong situational awareness and vigilance.
  • Maintained accurate security logs and collaborated with law enforcement to enhance safety.
  • Collaborated with law enforcement during incidents to enhance safety and security.

Security Dispatch Officer

Allied Universal Security Services
11.2020 - 06.2022
  • Maintained a flawless record in accurately dispatching and directing security teams during emergency situations.
  • Monitored an online security camera system, ensuring swift identification of the incident.
  • Drafted and maintained accurate reports and documentation for various security events.
  • Oversaw a central alarm system, responded promptly to fire intrusion and duress alerts.
  • Provided exceptional customer service, addressing inquiries and assisted both internal and external stakeholders.

Security Screener

American Guard Services
08.2020 - 12.2020
  • Inspected documentation documents for validity, including driver’s licenses and passports at the Port of Miami.
  • Identified dangerous objects in baggage and on passengers, preventing them from being carried onto vessels.

Education

High School Diploma -

D.A. Dorsey Technical College
Miami, FL
09.2025

Skills

  • Emergency Response Coordination
  • Alarm System Monitoring
  • Radio and Communication Equipment Operation
  • Incident Reporting and Documentation
  • Access Control Management
  • Surveillance Monitoring (CCTV)
  • Proficiency with Dispatch Software
  • Knowledge of Fire and Intrusion Alarm Systems
  • Use of Two-Way Radios and Communication Devices
  • Strong Communication Abilities
  • Situational Awareness
  • Meticulous

Certification

  • Security Officer-State of Florida
  • License#D1810319-Expiration: 2027-07-27

Highlights of Qualifications

  • Exceptional knowledge of security operations and procedures
  • Sound knowledge of applicable state, county, and municipal licensing requirements for Security Officers
  • Excellent communication and organizational skills
  • Good interpersonal skills
  • Remarkable ability to maintain professional composure when dealing with unusual circumstances
  • Uncommon ability to provide high quality customer service
  • Controlled access to client facility through the admittance process.
  • Protected evidence and scene of incident in the event of accidents, emergencies, and security investigations.
  • Prepared logs and inspected security control logs.
  • Identified client products and materials among items carried by client employees.
  • Managed access control at the Port of Miami by implementing an efficient admittance process to ensure secure entry.
  • Operated screening equipment including x-ray machines and metal detectors to detect prohibited items.
  • Conducted controlled physical searches of individuals and their baggage in strict adherence to security protocols, ensuring prevention of unauthorized items.
  • Responded swiftly and effectively to security incidents, maintained continuous situational awareness, and always upheld an elevated level of vigilance.
  • Prepared and inspected security control logs for accuracy and compliance.

Timeline

Security Screener

Securitas Security Services
08.2022 - 05.2023

Security Dispatch Officer

Allied Universal Security Services
11.2020 - 06.2022

Security Screener

American Guard Services
08.2020 - 12.2020

High School Diploma -

D.A. Dorsey Technical College