Hi, I’m
Kesha Morrow
Statesville,NC
Summary
At Serenity's Prayer House of Hope, I spearheaded operations, enhancing client relations and fostering a culture of collaboration. My strategic approach to business management and adept relationship building led to significant client retention. Expert in project management and financial oversight, I ensured the nonprofit's resilience and growth.
Overview
16
years of professional experience
Work History
Serenity's Prayer House of Hope
Nonprofit Owner
02.2009 - Current
Job overview
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Trained and motivated employees to perform daily business functions.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Education
Montreat College , Montreat, NC
Master of Science from Management
06-2010
Skills
- Small business operations
- Relationship Building
- Customer Relations
- Client Service
- Project Management
- Operations Management
- Business Management
Timeline
Nonprofit Owner
Serenity's Prayer House of Hope
02.2009 - Current
Montreat College
Master of Science from Management
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