Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
Hi, I’m

Kesha Smith

Stuttgart,AR
Kesha Smith

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
years of professional experience
1
Certification

Work History

Producers

QA Tester
11.2022 - 03.2023

Job overview

  • Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective
  • Documented testing procedures for developers and future testing use
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.

Lennox

Run Test Operator
02.2021 - 11.2022

Job overview

  • Installed electrical and mechanical components with accuracy and efficiency
  • Read blueprints, schematics or diagrams to determine methods and assembly sequences
  • Brought systems in line with operational specifications with calibration, rework or repair.

Mid Delta Health Systems

Medical Assistant
10.2018 - 11.2019

Job overview

  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Verified patient insurance coverage and collected required co-payments.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.

Education

Phlebotomy USA
Little Rock, AR

Phlebotomist from Phlebotomy
09.2023

University Overview

  • Ranked in Top [Number]% of class

Remington College - Arkansas
Little Rock, AR

Medical Assistant from Medical Assisting
08.2018

University Overview

Phillips Community College of The University of Arkansas
Stuttgart, AR

12.2017

University Overview

Stuttgart High School
Stuttgart, AR

CNA - Certified Nursing Assistant First Aid/CPR Certified Certified Phlebotomist
05.1999

University Overview

Academy of Healthcare Professions
Houston, TX

Diploma
08.2015

University Overview

Skills

  • Results and Deadline-Driven
  • Test Procedure Documentation
  • Time Management and Organization
  • Test Plans and Test Methodologies
  • Strong Problem Solver
  • Test Scheduling
  • Collaborative Team Player
  • Decision-Making
  • Client Requirements
  • Customer Service
  • Cross-Platform Testing
  • Workload Management
  • Team Collaboration
  • Documentation Skills

Phlebotomy

  • Reviewing Test Scenarios
  • Customer Needs Assessments
  • Developing Quality Standards
  • Special Needs Clients
  • Maintaining Quality Assurance Standards
  • Cross-Platform Testing
  • Workload Management
  • Team Collaboration
  • Documentation Skills

Phlebotomy

  • Phlebotomy Procedures
  • Stress Management
  • Proper Storage Procedures
  • Infection Control
  • Medical Records Management
  • Heel Sticks
  • Patient Flow
  • Disposal Procedures
  • Sharps Disposal
  • Semen Collection
  • Patient Confidentiality
  • Specimen Collection
  • Quality Control Guidelines
  • Biohazardous Waste Disposal
  • Tracking Specimens
  • Specimen Labeling Procedures
  • Quality Patient Care
  • Processing Specimens
  • Customer Satisfaction
  • Venipuncture and Capillary Puncture
  • Patient Data Management Systems
  • Patient Support
  • Specimen Collection and Storage
  • Drawing Blood
  • Team Leader
  • Package Specimens
  • Safety Assurance
  • Clerical Support
  • Collect Samples
  • Peak and Trough Tests
  • Goal Minded
  • OSHA Regulations
  • Answering Questions
  • Invoice Statements
  • Creative Thinking
  • Urinalysis Testing
  • HIPAA
  • Vacuum Tube and Syringe Use
  • Cross-Platform Testing
  • Workload Management
  • Team Collaboration
  • Documentation Skills

Phlebotomy

  • Clinical Applications
  • IV Discontinuation
  • Grooming and Bathing Assistance
  • Proper Sterilization Techniques
  • Patient Feeding
  • Charting Expertise
  • Patient Skin and Nail Care
  • Simple Dressings
  • Patient Assessments
  • First Aid
  • Hospice Care
  • Vital Sign Monitoring
  • Patient Management
  • Communicating with Patient Families
  • Using Centrifuges
  • Medical Terminology
  • Lab Equipment Operation
  • Patient Oral Care
  • General Housekeeping Abilities
  • Treatment Room Preparation
  • Pipetting
  • Buffers and Plates

Certification

CPR Certified Dependability Problem Solving Attention to Detail Communication
Availability
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Quote

A man is about as big as the things that make him angry.
Winston Churchill

Timeline

QA Tester
Producers
11.2022 - 03.2023
Run Test Operator
Lennox
02.2021 - 11.2022
Medical Assistant
Mid Delta Health Systems
10.2018 - 11.2019
Phlebotomy USA
Phlebotomist from Phlebotomy
Remington College - Arkansas
Medical Assistant from Medical Assisting
Phillips Community College of The University of Arkansas
Stuttgart High School
CNA - Certified Nursing Assistant First Aid/CPR Certified Certified Phlebotomist
Academy of Healthcare Professions
Diploma
CPR Certified Dependability Problem Solving Attention to Detail Communication
Kesha Smith